Great professional Sevice from Lendita Great asset to Landrover Fast turn around time

Sales Associate Lee Nelson at Land Rover Fort Lauderdale was attentive, caring, and very pleasant to work with. The whole process went very smoothly and was enjoyable. Thank you for my amazing new car Land Rover!

the experience was very good. they provided loaner car

Got us a loaner so that we could continue our vacation.

Sharonne my advisor took very good care of me ensuring my car got out of service promptly as I was going out of town. I got a Discovery for my loaner and I thin that will be my next ride!!!

Have been buying and servicing my RR Sports at LR FTL for over 12 years now and I will continue to do so. Lindita absolutely goes out of her way to make sure the service experience is Exceptional and it is incredibly appreciated with her always taking into consideration my time should I choose to wait or having a loaner lined up should a longer service be required. Oh, and super pleasant each and every time. THANK YOU!!!!

Mike, Service Rep was very Professional and pleasant.

Great and fast service Sharone was the beat and he assured me the best way he could!

I have never had a good experience here. Using COVID-19 as an excuse for not picking up the phone for 45 minutes is shameful. Trying to charge $1000 to install crossbars and removable bicycle racks is a joke. Why do I feel like they’re always trying to shake me down when I leave this dealership. The energy in the place is dead. When you buy luxury goods, you expect high-quality customer care. This place is anything but.

Professional

I wrote this email to the General Manager and Service Manager. Basically sums up how I feel about this establishment and my purchase at Land Rover or Ft. lauderdale. Good afternoon, I have thought long and hard about sending this email after our talk yesterday afternoon, and I feel that it’s important for me to say this and honestly trying to get this point across face to face is not going to happen. So I need to put it in writing because I know that I will not be able to stand up for myself in person. All these promises you and the Land Rover of Ft Lauderdale team keep giving me are not enough. I believe that it is completely disrespectful that I keep getting the run around about my vehicle. The fact that this is the fourth time I have come to your dealership and that have yet to come home with a vehicle that is working properly is beyond me. You claim that this is a small issue that will be sorted out and there will not be a problem moving forward is to me an attempt to continue to keep me calm and out of your hair, and I can not stand by this anymore. A wire here and software issue there, if it’s that simple then the issues should have been solved 2 months ago when I first brought the car in. Like I said I’ve owned many vehicles, and other than the quarterly visit for an oil change and routine maintenance I have NEVER had any other issues with ANY vehicle that I have previously owned. I understand that to you guys my 50k dollar investment is nothing compared to the purchases made by other clients, but it’s honestly appalling that a vehicle with so many issues with even put on the market for some unsuspected person like myself to buy and now have to deal with these issues with no end in sight. Honestly, I would like for you to be aware that I will never be purchasing a vehicle from Land Rover moving forward and I will make sure to speak up about the poor craftsmanship and horrible experience I’ve had. Understandably you are not the ones building the machinery, and I understand that you believe you are helping me out, but it feels like you are just trying to keep me calm while this issue continues to go on and nothing is getting resolved and I’m tried. Do you honestly believe claiming to pay (because I have been given nothing in writing) for one months’ worth of the 3 months you’ve had my car is enough for what your dealership has put me through for selling me a vehicle that was not up to par to begin with? That should not be acceptable, poor customer service and I’m mad at myself for making this purchase with Autonation and Land Rover. Mr. Kennon told me when I spoke to him the first time that every car is fixable, so either fix my issues (in a timely manner, which has never been the case) or give me another solution that doesn’t involve me waiting around for weeks on end with no answers. It is not acceptable and completely disrespectful. I have been more than patient with everyone I have come in contact with, but I believe that it’s time I get appropriate solutions to my problem. Aylin Lopez

great experience, our sales rep was fantastic, Ricardo Torres, got a gorgeous Jaguar, great service, fab premises, high end attention, after a couple of weeks in the market and checking different cars at different dealerships, I can tell you all that the difference with the other dealerships and this one was the same as flying in economy or business class, this dealership being Business Class :) Very impressed and happy with my purchase.

Unfortunately, I took my Velar in for annual service and to fix a problem with radio/Sirius not working consistently and the same problem with interior lighting. I was assured that it was the updating that needed to be completed with the vehicles internal computer. They had the car overnight and most of the next day so there was plenty of time to check to see if the problems were resolved. To my surprise the same problems started a day later. I called several times but the call was NEVER answered in the service department, finally the receptionist took the call and assured me someone would call me back. My service person seemed not to be available. I still have not received a call, so today I will start again trying to get their attention. VERY DISAPPOINTED WITH SERVICE DEPARTMENT!

Another great service. Sharone Adwaney is the best Service Agent they have !! Go see Sharone if you have a Land Rover issue !! They’re lucky to have him !!

Fast. Courteous and friendly service received from Harland, greeter and Samoine from England, Svc. Associate today. Even had a friendly chat w another client, a nurse from England regarding taking invaluable time, because we ALL MATTER especially our health. Sorry I missed Brannon Smith, my Svc. Guide Tech. He was off today. Thanks. Mrs. Paula Pace-Dickey 👍🏾👏🏽👌🏾🚗🚘

Horrible customer service. Over priced in addition to attitude makes this one of the worst Land Rover service centers in North America. And Sharon (spelling may be inaccurate) is obnoxious and unwilling to make the overpriced service worth it. The battery had died on my Range Rover, and because I was in a pinch to have it changed my options were few. I called AAA they jump started my car and I was on my way to Land Rover and $530 later I had a new battery. While my car was getting serviced, I went over to Mercedes Benz to look for a new car. Abe, who is my go to for all cars both new and preowned greeted me as usual with true kindness. During the time I was looking for a car with Abe, there was torrential rain, I called over to Land Rover to ask them to bring the car to the Mercedes service enterce, which is about 200 feet away, as they are both owned by AutoNation. Sharon the service advisor bristled at the inconvenience and said no they could not do that. Being the true gentleman that Abe is, he got a car and insisted to take me there. Once I got there Sharon acted dumbstruck that Abe would do that. When I expressed my disappointment he shrugged his shoulders and said did you see the downpour. We all did, but Abe decided to put the customer first and went above and beyond. While waiting to pay this ridiculous fee, we heard another customer expressed his frustration after spending $1300.00 on two tires Land Rover went to charge him another $100 for wipers. All in all, there is no need to get ripped off and treated poorly by a service department. My go to for all of my Land Rover needs is British Four Wheel in Pompano. I have 2 Land Rovers and have never had one issue with British Four Wheel. If I only wasn't in a pinch to use my Rover, I would have gone there. Stay away from horrible service and attitude ridden employees.

Scott and his team always goes above and beyond. I couldn’t have asked for better service!!!

I have a long history with this dealership, its management and service personnel. They have always treated me fairly and responded to all my issues if any arose. In short they are great to deal with.

One of the front wind shielding trim modeling for my Discovery came off as a result of a recent service call to Land Rover. Took the vehicle back and my SA at Land Rover/Fort Lauderdale, immediately ordered the part and a few days later he called me to say that the part had come in. I went in the next day, and within a few minutes he, himself installed it. I was out of their in less than 10 mins. I am grateful to my SA and his first class service. I wont say his name here, because then everyone will want him. Sorry, no way! Thank you Sharone!

I was very pleased with the service of my vehicle. The service advisor was friendly and made the process seamless. The faculty was comfortable and appeared very clean.

Brendan and the service manager were excellent at resolving my warranty issue. Staley

Great service; honest people! Mike Kennon is the best service manager I have ever encountered; I trust him. Brennan Smith is efficient and honest. Both are laid back and just the kind of people who meet my personality and make me feel a valued customer. I am not one to easily give out compliments if they are not deserved.

I'd like to thank Sharone Adwaney for an incredible experience while taking my land rover discovery in for service. My wait time was short and I was briefed on my car daily.. He was dedicated in making sure my vehicle was fixed properly and for that I now feel very comfortable taking my vehicle in for service with the guidance of Mr. Adwaney.

I did not have a good experience at this dealership. I went in and test drove a Range Rover, I put a hold on the vehicle, and was told I’d have a few days to decide. I was on my way to the dealership the next day to purchase the car, but figured I’d call out of courtesy to make sure the salesman I was dealing with was in, to make the sale. He wasn’t in so I shot him a text to confirm a good time for me to come in the purchase. To my surprise, they went ahead and sold the vehicle. The excuse was that someone made an offer with close to an 800 credit score. I was told by the salesman it happened while we were test driving the car. He claims he ran out after me after I placed the hold, but I had already left. I actually walked around the lot for another hour or so, so I don’t believe he looked very hard. He also claims he couldn’t call me, but I had to give my number to place a hold on the vehicle. Frustrating because it seems they care more about making a quick buck than offering good, reliable, honest customer service. I’d shop at another Land Rover if I was you.

Great experience buying here! Virginia, Tom, and Jessica were so knowledgeable and extremely friendly. I highly recommend purchasing your next vehicle at this dealership!

I had a great experience at this Land Rover Dealer . I had Land Rovers for many years and i have always service them at this location I have always received a great costumer service and they are always helpful This time I need it to fix a problem on my new Land Rover Velar leased My new service advisor Michael Anderson was great and was very kick on resolving all the issues with the car and provided me with a loaner car I also had a couple of issues with my loaner car and he resolved them in a very professional way He was following up with me on the status of my car repair and also every time i called him with questions he has very responsive and helpful I have been service all my LR in there and also leased them and buying them I will recommend this place to anyone that want it to received a nice and professional treatment .Best place to go to buy or service your LR .

Service is horrible. I will try to avoid your place from now on. I waited an hour only to be told you could not get to it for 4 days. I was then given a loaner. When I returned it nothing was said then you charged my card $15. Keep in mind I had to return the new vehicle with only 300 miles on the odometer. Keep in mind I had purchased 2 vehicles in 16 months.

Worst experience ever.

As a new client I was very impressed with how I was treated by Brannon. I will use them for all my car service requirements.

At approximately 3:45pm my two sisters & I pulled into the parking lot of Range Rover, it was not raining but there was a slight drizzle. We walked around going from one car to another trying to open doors and look at what our options could be. We walked to the front & we walked to the back, we walked from one end of the parking lot to the other end, we saw most of the salesmen looking directly at us from their desk. We were there for at least twenty minutes, just walking around, at NO TIME did anyone approach us. When we got back into our car we called the lobby & when the receptionist answered the phone we asked her if they were open for business and she said yes. We also inquired if it was customary to ignore three middle aged black women walking around the parking lot looking at cars and at the very least, not offer us any kind of assistance? She asked if we wanted to speak to the manager & we declined. This is the second time within four months & at this very location, that this has happened to us, but because I am a woman who tries to still believe that racial profiling seldom happens at a car dealership in South Florida I called two of my caucasian friends & asked them to do the exact same thing we did. I will not get into anymore details, however; my other two sisters both purchased cars at other dealerships very recently (within the last three months) & the experience was absolutely seamless. I will go to another dealership & I will purchase a vehicle but this entire experience........ has left such a bad taste in my mouth. I am just disappointed that here we are in 2020 and this is still happening.

This 5 star review is for JEF FRANKFORT, what an exceptional gentleman. I can't say enough about this gentleman. The CFS Finance manager STEPHEN RIDEG was horrible in my opinion the day of signing. Pushy, after hearning the word NO - which left me feeling emotionally abused. I found STEPHEN to be Defensive and disingenuous. Thankfully one can still purchase a vehicle here without STEPHEN involved.

This was a truly outstanding and seamless buying experience beginning with increasing our brand awareness, to custom ordering and through to final delivery. The entire team we interfaced with (Jeff Jerome, Stephen Rideg and Cameron Rodgers) are consummate professionals. Our sales person Jeff Jerome was all you would hope for in purchasing your vehicle -informative, non pressured, fair and a great communicator. A true 5 Star experience. I want to update my review to now include my first service experience at Land Rover Ft. Lauderdale. During the height of the current Covid-19 Pandemic the air conditioning in our Ranger Rover Sport was not functioning properly. I worked with Mike Fixler who provided an absolutely wonderful service experience. Mike realizing our concerns and the distance we live from the dealership arranged for an immediate pick up of the vehicle. It was diagnosed the same day, necessary parts ordered and delivered back to my residence a couple of days later. Our annual service was also performed at the same time to avoid a future visit. This thoughtful, caring and most professional treatment by Mike in addition to our initial buying experience is why this dealership deserves our 5 star rating. Thank you Mike Fixler.

Although I live closer to Land Rover North Miami, I prefer and will drive as many times as I need, to use the services of Land Rover FT Lauderdale. People até friendlier, service is reliable and they make you feel always welcome. Service advisor Sharone, is fantastic and professional. I was supposed to wait for 2hours and less than one hour and 30mins, my car was ready and washed. Thanks for over delivering and under promissing! 😉👍

Everything - simply everything was done perfectly. Tom was a great salesperson - no pressure and truly focused on what was best for us. The follow up help/calls have been great. We previously owned a Mercedes SUV (traded it in) and honestly can not imagine not be a loyal Land Rover/Range Rover family going forward. As an FYI we bought a Range Rover Sport HSE.

Got to the dealer and the car I was interested was parked outside waiting for me to try. After testing the sales person Marcio showed other vehicles parked on the Lot. Quoting and negotiation was done in less than 10 minutes. I got accessories for the car as a gift from Marcio. Marcio is very nice and made process so smooth. Miss Martin at finance was amazing and beautiful by the way. I got an amazing deal and I cannot be happier! I will keep going back for my service. Thank you!

Excellent dealership with a very nice professional and proficient team.

Great service. Great people behind the service.

Ricardo drove 7 hours each way to deliver my new car. He’s awsome!

Buying a car and owning a car, were once, for me at least, perfunctory or difficult experiences at best, but, now for the third time, Land Rover Fort Lauderdale has made both of these enjoyable and rewarding. For the brand Land Rover in general, and for Land Rover Fort Lauderdale in particular, class is a not a vehicle type. It is an attitude and an approach to both business and customer.

Very professional, efficient and extra clean with masks and sanitization. Thank you Linda for your front line service! 5 stars for you and your team.

Great service. Linda our service adviser was great and made the process very easy.

Recently purchased a 2020 Land Rover Evoque from Jeffrey Ficarra of Fort Lauderdale Land Rover and had an amazing experience. Having purchased many vehicles in multiple states this by far was the best experience thus far. Jeffrey was extremely professional, knowledgable, and personable. Jeffrey went above and beyond to make it a great experience and continues to do so even after my purchase, calling to make sure that I'm happy with the vehicle and to further offer his assistance with the many gadgets and options available within the vehicle . If you're in the market for a new vehicle go see Jeffrey at Fort Lauderdale Land Rover, and he'll take care of you! Will gladly do business with Fort Lauderdale Land Rover in the future.

Great Service, never had a bad experience with this dealer.

Very helpful and made sure I left happy. Service was amazing. Thank you.

I had an awesome experience with my "first" service done at Land Rover Fort Lauderdale. My initial call/inquiry was warmly received by Lendita. A shout out to her. She is phenomenal:). She guided us to the appropriate service provider and handled all of our concerns. Service time all together from the initial call to the completion of repairs was exceptional, considering the status-quo of our nation. My wife and I are totally satisfied. We received added discounts with Superior service. Thank you. Land Rover Fort Lauderdale, you have become our First Choice and One-Stop.

I just purchased a 2020 Range Rover Evoque and had to pay $4,800 for a maintenance package... I don’t think it’s fair since the vehicle is covered under warranty for 4 years. Please contact me about this.

I have purchased several cars from Land Rover Ft Lauderdale over the years. They are Honest, Fair and great for service. They treat me like family and I have never had an issue they haven’t resolved in a timely matter. I would recommend this dealership to anyone interested in a Land Rover/Range Rover product.

I just purchased a 2020 Range Rover Evoque and had to pay $4,800 for a maintenance package... I don?t think it?s fair since the vehicle is covered under warranty for 4 years. Please contact me about this.

From beginning to end Ricardo at Land Rover Fort Lauderdale was great to work with! He provided open lines of communication and friendly service! Jessica and Alyssa were both a breath of fresh air, super friendly and helpful with all of my needs. I would highly recommend Ricardo!

Second purchase at Land Rover FLL. I sent email to sales rep with my vehicle preferences, scheduled appt. and the SUV which met most preferences was pulled to front door for me to test drive and discuss features. I was in/out of dealership with trade-in/new/car/financing under 3 hours in the same day. I will definitely purchase my next car from Land Rover FLL again and hopefulle Lee Nelson will still be there to assist.

Second purchase at Land Rover FLL. I sent email to sales rep with my vehicle preferences, scheduled appt. and the SUV which met most preferences was pulled to front door for me to test drive and discuss features. I was in/out of dealership with trade-in/new/car/financing under 3 hours in the same day. I will definitely purchase my next car from Land Rover FLL again and hopefully Lee Nelson will still be there to assist.

Had multiple visits to the dealership was not rushed or pressured in anyway would highly recommend Jeff fantastic and land rover Fort Lauderdale

Very happy with Land Rover Fort Lauderdale. good support and very good communication. You can go there it was a very good for me. Spécial thanks to Jeff

Seamless purchase at this no haggle dealership. Easy to navigate and great customer service.

Thanks to Sharon for being amazing, very professional with quality of service

Excellent attention from Brandon Smith and great service

I just purchased my second Range Rover from Land Rover Fort Lauderdale last weekend. Just like the last time 3.5 years ago- this purchase was literally the easiest. After checking around closer to my hometown (we live 9 hours away) they offered me the absolute best deal hands down. It’s a long drive for me, but it was well worth it! They have an excellent selection and they ended up having exactly what I wanted. When we pulled up from the long drive, I think I was in and out in an hour. (I had already picked out the truck I wanted.) My paperwork was already all done, and the delivery process was smooth and simple. These guys go above and beyond. I will forever be a client to Land Rover Fort Lauderdale! See you again in 3.5 years! Thank you again for being awesome!

Had a fantastic experience purchasing a vehicle at the Land Rover dealer in Fort Lauderdale. Alicia W. was very professional and extremely knowledgeable about the vehicles I was looking at. She was also very patient with me! I never felt like I was being pressured. The financing went so smoothly. When I arrived to pick up my vehicle, she had even put a big red bow on it. It was detailed to perfection. They don’t forget any details and make everyone feel like they are a priority. I look forward to servicing my vehicle with them in the future.

It took me more than three weeks to get my car serviced through Range Rover. That?s not acceptable

Great service by Brandon! Dealership needs loaner cars. We rented for 2 days during repairs.

Excellent buying experience . Edwin our sales executive went out of his way to find us the best Land Rover Discovery that met our budget . The service and attention to detail could not have been better. Overall a great buying experience .

Excellent . The facility was wonderful, my salesman, Matt, was great. Thank you, Robin Freed

Excellent service from Brandon Smith, he personalized my unexpected visit and had my car fixed in a timely manner. Great customer service

Rain water and condensation would leak into my 2019 Discovery front windshield. Any type of rain shower (light, med, heavy) and even condensation would filter inside the cab. Carpets, dashboard and front seats would get drenched. The first time I took it to the dealer it took them an hour to confirm my complaint. They attempted to make temporary repairs and sent me on my way. Two days later, I was right back there, because the repairs did not do the job. I was then provided a loaner vehicle which I drove for 3months (best loaner ever), because the windshield needed to be replaced, and had to be ordered from Europe. When I finally got my car back, I noticed that there was some scratches on the drivers door as well as glue residue left on the exterior of the car. Taking the car back next week.

Jeff Jerome and the rest of the team at Land Rover Ft Lauderdale was great from the initial contact to the final signature. They make the buying experience a very positive one. They answered all of my questions and concerns regarding the brand and I left feeling educated and satisfied with my purchase. I also compared pricing with all other dealers within 200 miles and the Range Rover I purchased was priced better than all of them. Thanks again for the help. Best car buying experience I've ever had.

It makes such a difference to have a no-hassle experience. Martin and Jessica were awesome, they made the process easy and smooth. Thank you guys!

Great business

The entire process was beyond pleasant and my sales rep Jeff Jerome was fantastic!

I was happy with management but not worth the Dale's person. He was not interested unless I came up with a 7 to 11 k down payment. At the moment, I didn't have it.

Tom was my salesperson. He was extremely helpful and professional from the moment I entered the dealership until I left with a brand new Land Rover. The entire staff was knowledgeable, efficient and got me on my way in 2 hours from start to finish. Great experience!

I bought many cars but this one was the most incredible experience of buying something. Great salesman great finance guy best customer service I have ever expected

Went to LR of Ft Lauderdale after having a bad experience with service at Warren Henry. Mike in service took great care of me and had my car out within 2days ! I give this dealer 10 stars !

These guys are great! Sharone is awesome! Highly recommend!!

Good service

Avery pleasant shopping experience! All of the employees were personable and professional!

EVOQUE CONVERTIBLE WINDOW REPAIR TOOK OVER 30 DAYS - PASSENGER WINDOW WOULD GO DOWN AFTER BEING RAISED - MY SERVICE AGENT WAS OUTSTANDING IN KEEPING ME INFORMED OF REPAIR STATUS. DEALERSHIP HAS A SHORTAGE OF TECHNICIANS

EVOQUE CONVERTIBLE WINDOW REPAIR TOOK OVER 30 DAYS - PASSENGER WINDOW WOULD GO DOWN AFTER BEING RAISED - MY SERVICE AGENT WAS OUTSTANDING IN KEEPING ME INFORMED OF REPAIR STATUS. DEALERSHIP HAS A SHORTAGE OF TECHNICIANS

Excellent the one price approach saved me a lot of time, grief and aggravation!

great dealership, Mike Fixler was so helpful and really made sure my car was done perfectly, highly recommend this dealership..

Completely love my Range Rover. Whenever it needs servicing, I am well taken care of. Thank you Land Rover!

Great service team.

Mike Fixler was so helpful in every way and really made sure my car was done perfectly, great service great dealership highly recommend this dealership...

Surprised how long it took to get an appointment to fix a few items on a newly purchased auto then wait for parts a week after leaving the car and then have to rent a car out of pocket through the process. Not the same stellar support service from years past.

Everyone at the dealership were very professional and courteous to all my needs. All my questions and concerns were answered in a timely manner. Very pleased with the experience so far.

Jerry Jerome is a real good sales person who is not pushy at all.

Where has a true sense of customer service gone? Over the years we have spent many thousands upon thousands of dollars with Land Rover of Fort Lauderdale with mixed results. Sometimes a piece of trim was left missing, sometimes we had to repeat the service due to something not working (side air bag leaking when it rains, for instance), but we maintained our loyalty and excused the shortcomings. Until, today. Dropping off our LR4 for maintenance that is sure to tally up to multiple thousands of dollars, Land Rover of Fort Lauderdale sent my wife home in a taxi. Seriously? I was thinking due to our loyalty and history we were soon going to get valet (door to door) service for future repairs. Instead, we got a free taxi ride and must deal with picking up our children from school without our vehicle. Again, where has a true sense of customer service gone?

The best! Service and staff were top notch.

(Translated by Google) After searching in different dealers, I had the good fortune to have a very knowledgeable and respectful sales representative at all times, he won my trust almost immediately, he was not a salesman who pressures you and you want to run away, Ricardo Torres took all the Time to answer my questions and teach me all the options. If it wasn't for him I wouldn't have been able to have my Ranch Rover Sport SE, THANK YOU. (Original) Luego de buscar en diferentes dealers, tube la suerte de tener un representante de ventas muy conocedor y respetuoso en todo momento, el se ganó mi confianza casi inmediatamente, no fue un vendedor que te presiona y quieres salir corriendo, Ricardo Torres se tomo todo el tiempo en responder mis preguntas y enseñarme todas las opciones. Si no fuera por el no hubiera podido tener mi Ranch Rover Sport SE , GRACIAS.

Had an excellent experience, was very well taken care of and would definitely recommend Land Rover Fort Lauderdale!

LAND ROVER FORT LAUDERDALE OFF COPANS ROAD HAS THE WORST SERVICE DEPARTMENT I HAVE EVER SEEN. IT TAKES 3-4 WEEKS TO GET AN APPOIMTNET. THEN IT TOOK 2 WEEKS TO SERVICE. THEY TRIED TO CALL ME UP A FEW DAYS BEFORE MY APPOINTMENT AND CANCEL BEACUSE THEY WERE SO BUSY.

Quality service. Call you before they perform any repairs. In and out fast.

We have worked with Land Rover Fort Lauderdale over the past 9 years and have been pleased with the service department. Our Service Advisor, Linda, is AMAZING and we feel very lucky to work with her time and time again! She's AWESOME!

My service advisor was Michael and he was fabulous. He went out of his way to make sure all my service needs were done the same day. He was very friendly and took his time with me.

Got the issues fixed the first time. I would go back again.

WORST SERVICE DEPARTMENT IN ALL OF CARS. TAKES 3-4 WEEKS TO GET AN APPOINTMENT AND THEN 2 WEEKS FOR SERVICE.

No service, everyone on their phones.

I've been waiting for one hour just to drop my car off for a service appointment...still waiting. One service advisor during the busiest drop off time? I won't be back.

the team at Range Rover did an amazing especially bill

Brannon smith Excellent service advisor Everything I asked for was completed, all questions were answered

Service was painless, all work was performed on time and Mike (advisor) spent additional time with me on several functions that I had not activated.

Unfortunate experience trying to get a service appointment for a check engine light that went on after a 1000 mile drive from Boston. Not only wouldn’t take us, but appointment coordinator gave us attitude for even trying. Go to Land Rover Palm Brach instead. Took us within a day and addressed the problem with utmost professionalism.

I have been to the Parts department Anthony was great very helpful and provide me with the best experience he help me to find the exact part that I need for my vehicle Thanks anthony thanks Land Rover

I've been a range rover owner for over 15 years and I'm very disappointed with my recent trade-in and lease. It was my first time dealing with Auto Nation Land Rover Fort Lauderdale, all my past purchases had been from North-Dade. This time I was looking for a 2019 black, and the only place was Auto Nation Fort Lauderdale. I walked out thinking I had received a great service from the sales person and finance person, only to realize 1 month later the dealership had not paid for 2 of my promised payments as well as the extra miles. Now I have a debt of $7,000 that was not planned and the dealer was not willing to help in any way. I highly recommend you not trust any of the service provided and consider the not great service of North or South-Dade.

Our Service Advisor Sharone goes above and beyond, I greatly appreciate his professionalism and his follow up is excellent.

Alicia provided exceptional service. I would highly recommend the Land Rover dealership in Ft Lauderdale

Land Rover Ft. Lauderdale has the best customer service and people working there. Everyone is always so welcoming and accommodating. Land Rover Ft. Lauderdale makes me want to keep my Range Rover forever just so I can deal with them whenever my car has a problem. Sometimes I’ll just come in to visit to say hi and thanks because that’s how much the employees at Land Rover matter to me and my family.

I was in the market for a white Range Rover sport and after finding “okay” fits at two other locations first, I wanted to stop at Land Rover Fort Lauderdale based on outstanding reviews I heard. Well I am so happy I did because the service was excellent, every question was answered, knowledgeable of the models and the features, keeping integrity of the Land Rover brand and making it an enjoyable and refreshing experience. Not to mention I was in a time crunch and the two styles I was interested in were ready and waiting at the front when I pulled up. Thank you so much to Ricardo for helping me find my new car. The team is truly amazing

Brandon was responsive and excellent to work with

Lendida really helped me get the service done as fast as possible and made me feel an important client.

Always a great experience. I always arrive early and they always take my vehicle in so I am out in a minimum amount of time. Since 2008 this has been my dealer of choice. Great staff in both service and sales. Soon to be remodeled facility with state of the art technology. If you have a Range Rover / Land Rover great dealership to service your vehicle.

Always a great experience. I always arrive early and they always take my vehicle in so I am out in a minimum amount of time. Since 2008 this has been my dealer of choice. Great staff in both service and sales. Soon to be remodeled facility with state of the art technology. If you have a Range Rover / Land Rover great dealership to service your vehicle.

Always a great experience. I always arrive early and they always take my vehicle in so I am out in a minimum amount of time. Since 2008 this has been my dealer of choice. Great staff in both service and sales. Soon to be remodeled facility with state of the art technology. If you have a Range Rover / Land Rover great dealership to service your vehicle.

Service Manger was unbelievable. All my issues were resolved. My experience was totally turned around due to his attention to our issues. We really appreciate his attention to our concerns and his professionalism our interaction. Thanks very much for your help.

Matt Passanese was great. I will definitely buy another car from him again.

I visited Land Rover Fort Lauderdale to have my tire replaced. The service was amazing and I was taken care of quickly and professional. This was my second visit in 3 months. Awesome team!

Wonderful experience thank you for the dream car!

Really nice people that work here. Ordering my car was easy and painless lol will definitely be back

Excellent service.

I love my Land Rover and I love Sharone! I have had my LR4 for almost 8 years and the very few issues I have had with it have been resolved expeditiously and professionally by Sharone and the service department. Just yesterday I had a scare with my transmission and an accompanying warning light while driving my son to school. I stopped into Ft. Lauderdale Land Rover unannounced and was able to not only speak to Sharone almost immediately but his wonderful warm demeanor coupled with his extensive knowledge calmed me down and allayed my anxiety. Sharone looked at my car, checked a few things out and soon sent me on my way. Problem solved! I am SO very appreciative of the service I continually receive at Ft. Lauderdale LR and especially the commitment of excellence and customer service I receive from Sharone personally. He is truly a huge asset to LR. I will always own a LR as long as Sharone and Ft. Lauderdale LR exist! Thank you again!!

The service experience is “just okay.” They seem to be very disorganized. My car was just a scheduled annual Maintainence. I had a 9:30am appointment and they didn’t see me until after 10am. Normally, you walk into a service center, sit down with a service specialist, sign a few papers, get a loaner and get out. This is a much more drawn out experience. We moved here two years ago and the experience has been the same both times. My assigned service advisor was busy with another client. I noticed other service advisors sitting quietly at their desks. I asked to be moved to an available service advisor, but they don’t do that. So, I waited 40 minutes. Then, they had trouble finding my loaner car request and asked if I made the service appointment online? I said, “no I called 6 weeks ago and you gave me an appointment 6 weeks out to guarantee my loaner.” FYI this happened the year before as well. Coming from NJ, cars that have scheduled maintenance are in and out in same day. This is not the case here. It’s 2-3 day turn around and nothing was wrong with the car. They finally told me the car would be ready by 1pm on a Friday. We live 30 minutes away, so scheduled our day around this. My husband remained in Fort Lauderdale. I call around 1pm and the car was delayed. They said it would be ready at 3pm. I tell my husband to hang out there a bit longer, sorry. He shows up at 3 pm, walks in only to find out, the car won’t be ready for a few more hours! My service advisor realizing I was going to flip, was smart. He sent my husband home with loaner and they did come to us to drop off our car and pick up theirs. This we did appreciate. The last thing that happened two years in a row is that they overfill the tires!!! The light went on both times I have been here and they add 10 pounds extra of air, so I have to let air out of all 4. I do not understand this at all. Anyway, it’s fine for service but if it were the old days when you had to take the car in every couple of thousand miles, I could never stay here. Once a year, its tolerable but be prepared to wait, have trouble getting a loaner, your car will not be ready when they say and check your tires!

As a previous owner of Range Rover Evoque and Range Rover Sport Dynamic for more than 7 years, I can say that I know about these cars, but I did not know the exactly difference between the new models of 2020. With my husband I had already visited another Land Rover in Miami in which the seller when asked about the difference between HSE and HST told me (referring to the HST): "Do not waste time if you are not going to buy it," which frustrated me and pushed me to search online about all 2020 models, prices, dealers and more. That's why when I arrived at Land Rover Fort Lauderdale, although Edwin Nieves received me very kindly, I replied defensively because of my previous frustration. Although I was well informed, he went the extra mile and very professionally reversed my frustration. Edwin was also open to negotiation and he got that the deal be a win-win for both sides. Consequently, thet same day we closed the deal of the white Range Rover Sport HST, with black 22 "wheels and red caliper as I had dreamed it. I can't fail to mentioning Jessica, from the billing department, she was great! Thank you Land Rover Fort Lauderdale, Edwin Nieves and team!

As a previous owner of Range Rover Evoque and Range Rover Sport Dynamic for more than 7 years, I can say that I know about these cars, but I did not know the exactly difference between the new models of 2020. With my husband I had already visited another Land Rover in Miami in which the seller when asked about the difference between HSE and HST told me (referring to the HST): "Do not waste time if you are not going to buy it," which frustrated me and pushed me to search online about all 2020 models, prices, dealers and more. That's why when I arrived at Land Rover Fort Lauderdale, although Edwin Nieves received me very kindly, I replied defensively because of my previous frustration. Although I was well informed, he went the extra mile and very professionally reversed my frustration. Edwin was also open to negotiation and he got that the deal be a win-win for both sides. Consequently, thet same day we closed the deal of the white Range Rover Sport HST, with black 22 "wheels and red caliper as I had dreamed it. I can't fail to mentioning Jessica, from the billing department, she was great! Thank you Land Rover Fort Lauderdale, Edwin Nieves and team!

The salesman I had, Lee Nelson, was great. He was very knowledgeable and very down to earth, and was not pushy. I questioned him on the potential problems I had heard about with the dual screens, and he was open and honest about it and put my mind to ease.

Worst customer service. I went to drop off my 2017 SUV for warranty service, no loaner, no shuttle, 0 customer service, what happened to Range Rover being a luxury brand? It’s time for me to find a new dealer or maybe a whole different brand

Just walked in to this dealership. I'm ready to lease a car. Was looking around at the various vehicle models. Never once greeted by a sales person or anyone at all. Waited and waited for someone to approach me to no avail. Was even trying to open the back hatch on one of the vehicles to see how much space was there and even though car was unlocked it would not open...as I'm fiddling around with it...an employee walks by sees that I'm not getting it open but doesn't stop to help...just kept walking right by me. Beautiful cars...but how do u not greet a walk-in who wants to lease a vehicle?

BEST SERVICE EXPERIENCE - PROBLEM NOT FIXED BUT SERVICE GUIDE MICHAEL ANDERSON WAS OUTSTANDING IN SEEKING SOLUTION AND SETTING AN APPOINTMENT TO SETTLE ALL ISSUES - BEST EXPERIENCE I HAVE HAD IN 2 YEARS AT LAND ROVER FT LAUDERDALE

Be honest. Misleading KBB price and Carfax report. Pricing did not include hidden broken and missing parts. Dealer refused to make any adjustments or replacements. Things you don't often check when looking at the major systems of buying a used car from a large dealer. 12 volt lighter / power port for cell phones, etc. broken. Gas cap broken. Almost dead battery. The biggest deceitful issue was not being able to learn that there was only one remote key fob to the vehicle and it was broken. The sales person always held the fob, even when test driving. Only after many hours of sitting at the dealer, late into the evening after the dealer was closed while waiting for the paperwork person to process the cash transaction, did I noticed that the salesman only had one key. This is a keyless entry vehicle and needs the fobs. A $500 deception ($1,000 if you count two). What else did they hide? I cannot recommend this dealer. It is very apparent that the dealer purposely based their posted price based on false Kelly Blue Book rating. Land Rover Fort Lauderdale misrepresented the condition the the vehicle to obtain a higher posted value.

Great service right on time!!!

We are regular customers of Land Rover. Over the years, a personal relationship has been built with the staff of the dealership

Great service Jose was awesome!!!! Always use you guys love the fact I can droop my car off and get a loaner Miguel is very on top of things!!!

Excellent service. Vehicle was spotless when they were finished.

Linda is my service advisor and she is great!! Enjoy going to repair my car!!

PRICING IS ABSURDLY EXPENSIVE, replacing Breaks 1800 dollars.

Excellent customer service. The repair was not done properly.

COMPUTER PROBLEM SAID THEY REBOOTED NEW PROBLEM, SEAT BELT WARNING EVEN WHEN PASSANGER LEFT CAR DOOR HINDGE PROBLEM

Good service but impossible to reach the technic advisor by phone or email after I left the SUV for the reparation . No return call, no response to my email. I was oblige to go to the garage to have news about the repair.

Excellent customer service. Peter Penaherrera in sales and Tash in service.

After asking me if my warranty was expired all changed. My car passed from having a minor sensor thing to a big motor trouble. I went twice because they forgot to reserve a loaner (having been specific about the need). Then I had to call every day to get an update, they would tell anything. Now with my car back it has new issues that it didn’t had before!!

I experienced 5 star service from Landrover Ft Lauderdale. Specifically I have followed Sales Associate Tom Stein for many years to whatever dealership he is located. I have shared with my clients what I will share with you here; Tom Stein is a no pressure, excellent guy to do business with. He always takes my current car needs into consideration and takes care of every detail. I leased my last Landrover from him over the phone, sight unseen and it has exceeded my expectations and worked within my budget. Do yourself a favor and visit Tom for a great car with no nonsense!

After asking me if my warranty was expired all changed. My car passed from having a minor sensor thing to a big motor trouble. I went twice because they forgot to reserve a loaner (having been specific about the need). Then I had to call every day to get an update, they would tell anything. Now with my car back it has new issues that it didn’t had before!!

After asking me if my warranty was expired all changed. My car passed from having a minor sensor thing to a big motor trouble. I went twice because they forgot to reserve a loaner (having been specific about the need). Then I had to call every day to get an update, they would tell anything. Now with my car back it has new issues that it didn?t had before!!

I did not make a purchase yet, but the salesman was enthusiastic and genuinely cares. Go see Jef Frankfort, he’s great.

I live in Miami and bought my 2018 Range Rover from another dealership, but decided to try the Ft. Lauderdale dealership for service this time. It is by far the better service department with excellent client service and so much more timely than my past experiences at another dealership. I have to drive an additional 15 miles, it was worth it.

Purchase of the vehicle could not have been easier. After agreeing to make purchase, they prepared all documents and the vehicle so that the signing process was short and simple.

The overall service is excellent. Even the greeters when you first arrive on site early morning. José Boscan provided awesome service and very helpful. Great place👍👍

Misleading KBB price and Carfax report. Pricing did not include hidden broken and missing parts. Dealer refused to make any adjustments or replacements. Things you don't often check when looking at the major systems of buying a used car from a large dealer. 12 volt lighter / power port for cell phones, etc. broken. Gas cap broken. The biggest deceitful issue was not being able to learn that there was only one remote key fob to the vehicle and it was broken. The sales person always held the fob, even when test driving. Only after many hours of sitting at the dealer, late into the evening after the dealer was closed while waiting for the paperwork person to process the cash transaction, did I noticed that the salesman only had one key. This is a keyless entry vehicle and needs the fobs. A $500 deception ($1,000 if you count two). What else did they hide? I cannot recommend this dealer.

They fixed a three year old problem! Yea! Service manager, Mike Kennon, a very caring and genuine person. Service representative, Brannon Smith, was very pleasant and HONEST.

Recently needed to go to Land Rover of Pompano for a service recall. It was for a software update to the ridiculous Intouch system. 1st available appointment was one month away but close to the date I was given a new date a month later. On arrival someone greets you and takes the key but then you are on your own. I finally left the dealership one and a half hours later. I was contacted later in the afternoon to collect my car. On arrival I asked to be shown what the new system would do but despite their best efforts they could not help. I was told a product expert would come and help but after 25 minutes I was told she was not available but was prepared to text advice to a salesperson. He could only spare a few minutes with me but said the person would call me and if necessary visit my home. I heard nothing and after the weekend I tried calling the service advisor but despite leaving a message have not received any contact from anyone. This dealership is the most disorganised I have ever visited with many people wandering around but not assisting customers. In order to get help from anybody you have to stand over them until they are prepared to acknowledge you. P.s. on leaving the dealership I noticed my service light was on.

Recently needed to go to Land Rover of Fort Lauderdale for a service recall. It was for a software update to the ridiculous Intouch system. 1st available appointment was one month away but close to the date I was given a new date a month later. On arrival someone greets you and takes the key but then you are on your own. I finally left the dealership one and a half hours later. I was contacted later in the afternoon to collect my car. On arrival I asked to be shown what the new system would do but despite their best efforts they could not help. I was told a product expert would come and help but after 25 minutes I was told she was not available but was prepared to text advice to a salesperson. He could only spare a few minutes with me but said the person would call me and if necessary visit my home. I heard nothing and after the weekend I tried calling the service advisor but despite leaving a message have not received any contact from anyone. This dealership is the most disorganised I have ever visited with many people wandering around but not assisting customers. In order to get help from anybody you have to stand over them until they are prepared to acknowledge you. P.s. on leaving the dealership I noticed my service light was on.

Great service advisor Brannon, super attitude. Provided a detailed explanation of all the services and checks for the mileage interval i was visiting. Also notable, was the lot man Harley was extremely prompt and thorough and always nearby when needed. I actually forgot my sunpass device in the loaner vehicle and he brought it to me straight away without even asking

I stop by for service. The service was amazing. Thank you guys.

If I had the choice of no stars, that would be the one. I bought a Land Rover Vellar (leasing) and with 300 miles the tire punctured, had insurance for tire protection. I called Land Rover where they informed me that I could take it to any store to make the exchange. I arrived at 10am at the Fortlauderdale store, at noon they came to inform me that they could not perform the service because my car was under 15 days , that they were not viewing the contract in the system and that I had not bought it at that store, that they did not, they had gained nothing from my car. Even showing the contract, talking to the manager, calling the insurance did not fix. I had to drive a step tire to West Palm to change the tire, I lost my workday. I don't recommend the Fortlauderdale Land Rover.

If I had the choice of no stars, that would be the one. I bought a Land Rover Vellar and with 500 miles the tire punctured, had insurance for tire protection. I called Land Rover where they informed me that I could take it to any store to make the exchange. I arrived at 10am at the Fortlauderdale store, at noon they came to inform me that they could not perform the service because my car was under 15 days old, that they were not viewing the contract in the system and that I had not bought it at that store, that they did not. They had gained nothing from my car. Even showing the contract, talking to the manager, calling the insurance did not fix. I had to drive a step tire to West Palm to change the tire, I lost my workday. I don't recommend the Fortlauderdale Land Rover.

Very efficient and professionals

TERRIBLE!!! Words dont describe. After 6 weeks, Mike from service calls me, to tell me, they been able to locate problem, and dont know how long it will be. So, he finally called me, to tell me, nothing. Thanks for nothing. Service is horrible. Stay away.

First-class service. Sharone was awesome as always.

Love dealing with Land Rover FTL , purchase and service department

Really impressed by Brandon who took care of the whole process from start to finish. Did a great job keeping me informed and explaining the services provided. Appreciated the loaner car as well. A first class expereince all around!

Really impressed by Brandon who took care of the whole process from start to finish. Did a great job keeping me informed and explaining the services provided. Appreciated the loaner car as well. A first class expereince all around!

Very disappointing! Took vehicle in to be serviced and get AC fixed. 5 weeks later still no Range Rover. Took 4 weeks to get a loaner that smelled like an ashtray. Service department screened phone calls and did not answer my calls when I reached out. My husband had to go into the office to get someone to update us. Oh and left a message for Mike the service manager, yeah still waiting for him to return my call. I think it has been about 3 weeks that I left him a message. We will NEVER buy another Range Rover or vehicle from this dealership! Worst experience ever!

They are the best repair and maintenance center. Great Deals for your vehicle.

Very impressed bu our service advisor , he went beyond the call of duty .

Casio Santos made buying a car a very enjoyable experience. He was knowledgeable and we never felt pushed into anything. He showed us many options and made sure we were comfortable with our final decision.

The overall service is excellent. From the Service Advisors to the Mechanic’s. Even the greeters when you first arrive on site. Even the waiting room is awesome. Linda is the Best.

My Land Rover needed new break pads. When I called to make an appointment I was told it would only take 1 hour. It took 4 hours! Unacceptable.

I was concerned that there may be issues with my warranty. Those concerns were completely overcome by the excellent way manager Soctt and service manager Jose handled my issue. I am truly grateful for the professionalism and willingness to fix the problem.

The whole service experience is fantastic, dual mainly to Linda. She's awesome taking care of customers and always looking out for them. Linda keeps me informed of the status of my vehicle and alternatives I have for any repairs.

Buy my new truck couldn't of been any easier. Always come to this dealership. Jeff is one of the best sale people we have ever dealt with. Everyone was helpfully and friendly

(Translated by Google) Nice cars (Original) Lindos autos

I am giving Land Rover of Fort Lauderdale a 5 Star. William Maya & Priscilla did a great job on my Land Rover Evoque 2013 in assisting me through the service. I am always confident in getting the best service when I come here!! Priscilla even called me to tell me my car was on its way home. They make you feel at home & part of the Land Rover family. Happy Holiday;s see you in the New Year!! The Dima's

Visited service dept recently for warranty recall to the navigation system to my 2018 Discovery and left there very disappointed. My appointment was for 0900hrs., but I arrived at 845hrs., Was told that my SA was not at work yet and was kept waiting for over an hour before my car was finally taken to the back to get the software update. At that time i was advised that the service update would take approximately 2hrs., SURPRISE! In fact, the update took over 2.5hrs., and then another 30min to provide F2F instruction on to use the new application. Turns out three different people had to come out and get the system to finally sync with my cell phone. Summary: Very upset that it took so long for the car to finally get the service, seemed very disorganized, unnecessary long wait, and none of the dealer employees seemed knowledgeable on all start up application procedures. P.S. Turns out that the new software downloaded fails to work all the time. I finally just deleted it.

After a horrible experience at North Dade, LRFL fixed all my outstanding issues and then went above and beyond for my service. They fixed things I didn't even noticed and were super understanding. Highly recommend. My car drives like new again!

After a horrible experience at North Dade, LRFL fixed all my outstanding issues and then went above and beyond for my service. They fixed things I didn't even noticed and were super understanding. Highly recommend. My car drives like new again!

Easy, fast service, friendly stuff! Had great experience and definitely will recommend this place to friends and family.

Mike my service advisor did a wonderful job of keeping me informed and completing the service thoroughly.

What a great experience with our new Range Rover Sport car. Ricardo Torres was very professional and pleasant to deal with. We would definitely recommend him to all my friends and family. God bless you Ricardo, thank you very much, we really appreciate your help. George & Viviane.

Well I don’t doubt the honesty of the service center at this location there’s been a lot of turnover and Karen who was wonderful has left the firm. Last time I went there I went to a new service advisor who had scheduled the time and prepared a loaner car

Michael my service advisor was fantastic. took care of me quickly and efficiently making me feel like a valued customer.

Mr. Brannon Smith was one of the best service advisors I have worked with at Range Rover of Fort Lauderdale. His customer service skills and communication skills were hands down one of the best. He really does put customers first and worked to accommodate all of my requests immediately without any pushback. He is very competent and gets the job done quickly (with an emphasis on quick). I look forward to working with him for the years to come. If any manager is reading this, you need to re-organize the service area at the dealership. All of your other staff members move slower than molasses. For a Range Rover service center, it is quite disorganized and I could tell Mr. Smith had to run around and keep asking other team members for various requests. I overheard the car loaner representative tell him to sit down and be patient with him and he will get to it when he gets to it. If management does not whip up the other people into shape and get them on the same page as Mr. Smith, that dealership service center will remain a mess. Having had cars serviced with Mercedes Benz and BMW, it is clear that Mr. Smith comes from well organized and managed dealerships unlike what I have seen at Range Rover. You may want to consider promoting him to management so he can lend his expertise on organization and customer service skills to this service center. I would be more than happy to share specific details if management wants to reach out to me directly. Thanks. Mr. Smith please keep up the excellent work, your hard work does not go un-noticed!

Customer service in this location is exceptional, my agent is Linda and she is amazing!! Excellent service, always makes you feel welcomed, I have other locations closer to my home but I rather drive to this one because of the difference in service quality! I truly recommend it!

It was a great experience and it will not be my last car from Range Rover for sure.

(Translated by Google) The service is lousy my car was there for about three weeks in service and I was surprised that they used my car more than 30 miles and they delivered it to me dirty (Original) El servicio es pésimo mi carro estuvo allí alrededor de tres semanas en servicio y me llevo la sorpresa que han usado mi carro más de 30 millas y aparte me lo entregaron sucio

Terry was extremely helpful and took his time in finding me the right car for the right price. I highly recommend anyone looking for a Land Rover in the South Florida area to reach out to Terry at the ft Lauderdale dealership.

Ricardo Torres made the process of building my new Velar seamless and worth waiting for !!! Thank you everyone who helped in the process... i couldn't be happier!!

Jeff Jerome in sales is awesome. I just picked up my second car from him and I couldn’t be happier with his service and professionalism. None of the games and waiting around that I’ve endured at other dealerships. I actually drive 4 hours each way, past two other Land Rover Dealerships, just to deal with him. With Jeff you get straight talk and clear pricing. Don’t think of him as a salesman, think of him as a friend in the car business.

I Recently bought a used vehicle from Auto Nation Land Rover , the whole process was great from the 1st day i saw the Truck Right till i Picked her up! As w any Used Car it had some imperfection’s , as me and my Gf walked around talking aloud about what we had concern’s w the Salesman Terry to my surprise was like ohh yea i see that we’ll get that taken care of, Np. At the end of my walk around i found 3 Somewhat major issues, without even ask for a Dep. Or trying to make me sign Terry said we’ll Address these thing’s and i’ll call you and why don’t you come back and Ck it out! I was impressed to say the least! The Dealer ended up having to send the vehicle to the Dealer of origin to have 2 major issues taken care of which cost upwards of 2k! When i finally came back to see the Truck the issues were all taken care of and truck looked great! Even had the paint guy come out and buff and polish the paint to take out any light scratch’s and fill the rock chip’s like any used car or esp truck would have after 20k miles! Price was Pretty competitive and Vehicle was Super clean! Another salesman stepped in Steve to help Terry a few X’s and him and i had great car conversation’s , buying a Car in General Sucks except the day you grab her but these guys made the whole process from start to finish pretty seamless! The price is the price at 1st i was like Meh to my Gf (everyone wants a deal rt) but when i saw them Replace a Headlight for $2200 , Replace a Dr. side mirror for $350 and have the paint guy which was prolly $300 all at my Req and Concern’s , i was pretty impressed and understood why the price is the price! All in All great easy to deal w not pushy Knowledgeable salesman , competitive pricing , ready to do whatever to get deal done (Except drop the price lol) and make the customer happy is why i bought from An. Lr. And would def recommend and buy again! I’m loving my New Truck and She’s Def a Gem ! Thanks Terry for Doing it the way a Car Salesman Should , Kudos to the team over at Ft Lauderdale Land Rover!! Neil M.

I don't know where to start. The truck I got from Land Rover is great, but their service department is absurd. A piece from the roof of my car came off and I went in to see if it was a quick fix. Big surprise, it wasn't. The service guy I spoke to told me they need to keep my car for a day because of the glue they put on it. Then when I asked if there would be any issue with the car leaking he didn't know and genuinely didn't care to ask anyone or get more information until I directly asked him to. Appointment is set for December because they are behind. No loaners guaranteed even though I'm not going to have a car while they work on it. It's just bad support. This is the 3rd time I've brought my SUV here, and probably will be my last after the appointment.

Great Service & professional team!

Great Customer Service! Very professional staff! My car was serviced and everything went well!

Jeff Jerome in sales is awesome. I just picked up my second car from and I couldn?t be happier with his service and professionalism. None of the games and waiting around that I?ve endured at other dealerships. I actually drive 4 hours each way, past two other Land Rover Dealerships, just to deal with him. With Jeff you get straight talk and clear pricing. Don?t think of him as a salesman, think of him as a friend in the car business.

The experience at Land Rover was excellent, Jeff, Scott, Sharone, the whole team did an excellent job. Will be back in a few years for a new RR.

I just purchased my 4th Land Rover from Ft Lauderdale Land Rover... Not only do I love the car but my salesman was great!!! Not only does he know the line of cars but he makes it easy to find the right vehicle for you. Service there is just as good so feel comfortable in both the Sales & Service areas!!! Ask for Matt Passanese (Sales) & Sharone in Service. Enjoy the car!!!

This is the best place to purchase a new or used vehicle please ask for Jef Fantastic!

I went for my first service to change the oil and rotate the tires on my 2019 Range Rover sport. They charged me $1200 dollars. Are you kidding me? Total scam. Last time I will ever purchase a vehicle from them and recommending no one else in my community does as well.

I’ve just purchased my brand new land rover discovery from here and rick was my salesman. No hassle and a very easy smooth transaction in purchasing my new vehicle. Helped me locate the exact color that I was looking for because it was not in stock, Took around six days and it arrived I was so excited and I am happy to have went through with my purchase

Great service...

The service department was exceptional.

Very good, service, knowledgable sales staff and very fast prep.

Casio, The sales Person I dealt with, was a Genuinely nice guy. The whole experience was wonderful start to finish.

I have visited several Land Rover dealers before, but the day I Visit this Ft Lauderdale location was the one. Martin Podgorski and Peter Penaherrera offer the best Luxury Service. Take the time and drive to this location.

My A/C was starting to go and was hard to find the problem. William Maya my service writer for years now took the time to find the problem and point it out to the mechanics. William always keeps me informed how my Rover is doing and treats it like it were his own. Coming in for service and seeing William is like seeing family. This is why William is the only service writer I use.

Had service on my vehicle - always a pleasant experience. Great service manager.

Linda’s customer service was top notch. I will definitely be back for anything that comes up with my vehicle. I highly recommend Land Rover morning session Ft. Lauderdale.

I usually don't leave reviews but Mr. Ricardo "Rick" Torres is amazing and very professional Sale Guide at Land Rover- Fort Lauderdale. I came in to buy a car with my husband last week and Rick was extremely helpful and knowledgeable able to answer all our questions and the car's features and incentives. I got my dream car I always wanted at a great price. Thanks for all your help. I highly recommend Mr. Ricardo Torres!!.

Ricky and Jessica did a super job with getting us in our new car. Thanks

Best place to start your journey with Rang rover. Fantastic service. Thank you guys.

The dealership staff were very helpful. They took the time to explain what was going to be done and what was needed.

Nice dealership. Tom Stein is great to work with. Made the whole process smooth and efficient. Thanks Tom!

This is a great store. The sales and finance staff were extremely friendly and helpful. They ensured that I had a smooth and enjoyable experience buying a new car. This was hands down the best car buying experience I have ever had.

My Range Rover Sport HSE was leaking coolant. Land Rover Palm beach would not honor the warranty and said I would have to pay $2,200 for the repair. I didn't feel comfortable with that and decided to get a second opinion. I took it to Land Rover Ft. Lauderdale, and so glad I did. Upon arrival I met with Matthew who started on paperwork and then Lendita(Linda) took over. Everyone was friendly and helpful. They were able to get me into a loaner vehicle and which was very helpful since I live in West Palm Beach. I received a call the next morning that my truck was fixed and ready for pickup. When I called to ask what the balance was, they said $0, all covered under my CPO warranty. Thank you Land Rover Ft. Lauderdale! Great Job! Sadly Range Rover Palm Beach tried to shake me down for $2,200 and likely double dip so they get paid from the warranty repair and me. I didn't fall for it. Beware!

Martin Ross is a rock star. Spent a significant amount of time looking for and sourcing the car I wanted. He was available and communicate and knows his vehicles inside and out. Also a really decent guy easy to get on with. Highly recommend Martin and this dealership.

Bill Morden made my last Range Rover lease during my lunch hour so pleasant I knew I wanted to see him again when my lease was up. I think the return of my lease and picking out my new Range Rover took less than 30 minutes. No pressure-just results.

I had a very easy , smooth buying experience. Such friendly staff . Today I even had a visit at home to show me how to use all the features on my new evoque

Salesman was very nice and spent a good amount of time to explain things at the time of sale and after delivery. Very happy so far.

Rude and slow and incompetent sales and service

Everything went smoothly, very helpful

We had an amazing experience buying our new vehicle from Tom, Best sales person in car dealerships we have ever dealt with.

PROBLEM VEHICLE AND THEY DID NOT DISCLOSE VEHICLE WAS IN AN ACCIDENT, EVEN THOUGH I ASKED 4 TIMES ABOUT THE CPO VEHICLES. They sold me am a loaner vehicle that was supposed to have been a CPO but was never inspected based on the problems associated with the vehicle. Now it has been discovered the vehicle was in an accident and not listed on the Carfax since they had a shoddy body guy with a truck do the work. Carfax only reports for insurance claim work done by professional body shops. During the time of resolution they failed to respond to a safety issue, scolded me for contacting Land Rover about this safety issue which involved other vehicles on the road; tailgate opened while driving losing the entire back load. Land Rover says they needed to know, the salesman yelled at me telling me he is the one that i should be talking to. No manager ever got involved and when the prior unreported damage was presented they didn't acknowledge, only by having the tech rep text me back telling me to bring it in and they would fix it. I found the whole experience disheartening and wish I never got involved with such an unprofessional and deceptive group. This car mysteriously dropped in price when I came back a second time, don't even know if this is the same vehicle. I was emailed the info on the vehicle and put the downpayment on a credit card., four days later the our afternoon appointment got bumped, yet the dealer did not appear to be crowded to delay until after closing when delivery was made. Early in the process the salesman asked about the Disabled Veterans Plates. We had discussed my disability did not allow me to easily access low riding vehicles, perhaps this meant he would push this lemon on me by encouraging me to buy a car that was just price reduced. Who wouldn't? But I asked for the third time about why the price dropped and if the car was previously had been damaged. I was told it was in the service pool longer so they had to give a price incentive to move it along. This car had unusual buff marks in the plastic trim around the rear door, the salesman said they would order new pieces and replace them and assured me they weren't from a buffer claiming it was done by a customer. they were also supposed to repair a door chip which amounted to a 10 year old with a bottle of nail polish that was definitely done by a non-professional, skilled body shop person. I had the vehicle inspected at a body shop who confirmed the vehicle had extensive body damage at the lower door line and the center of the rear door. Both doors need to be replaced and the entire side of the vehicle needs to be painted, particularly since there are dust particles and drips in the paint. A disabled person like myself would not see this. Amazing they are all hiding with their heads in the sand and I have to deal with Land Rover. I will not only purchase a car from an AutoNation dealer after this, Land Rover brand has failed me because of the poor customer service experience and the dealerships failure to disclose and outright lie about the accident which occurred while they used the vehicle as a loaner. Since AutoNation does not seemed to care about this issue, nor does the Land Rover Fort Lauderdale management I am asking Land Rover to cancel all of the optional coverages I purchased in full and repurchase the vehicle. Will have to discuss a possible replacement vehicle but will not do this with an AutoNation dealership as they have proven to not be trusted and AutoNation customer service really doesn't care since they failed to return any of my calls. Although I will admit after sending them an email after business hours they did attempt to make a call leaving me a message the next morning, they just haven't returned the calls which are being left with their concierge service? I have had about 7 days of enjoyable time with this vehicle, the last 4 or 5 weeks have been hell.

(Translated by Google) After a year dealing with a lot of issues with a car bought on this dealer, Ricardo Torres step up and help me to get a solution. If you want customer service to be a the top ask for Roberto. If you are interested in having a first class service and go to this dealership, ask to speak with Ricardo Torres, do not talk to anyone else. Thank you very much Ricardo for everything you did for me in solving the problem. (Original) After a year dealing with a lot of issues with a car bought on this dealer, Ricardo Torres step up and help me to get a solution. If you want customer service to be a the top ask for Roberto. Si estás interesado en tener un servicio de primera y vas a este concesionario pide hablar con Ricardo Torres no hables con nadie más. Muchas gracias Ricardo por todo lo que hiciste por mi en la resolución del problema.

FIVE STAR EXPERIENCE! After searching for several months, my wife finally convinced me to test drive a Land Rover Discovery sport. I loved if from the start. The drive is just what I was looking for. The Discovery is luxurious enough for me, spacious and fits our lifestyle. Marcio the Salesman and Stephen the Finance Manager truly made my decision so easy. They were attentive to our needs, gave us several options to choose from and delivered on every promise made. I am so happy we were able to make a deal. I would defiantly buy another car from them and recommend anyone else to as well.

Tash was extremely helpful, as usual. I would recommend her highly to other customers.

Service is fine if you have a day to waste. Made an appointment on the phone well in advance and was promised a loaner. When I got there in the morning time I was told that they don’t offer s loaner with the tire service I scheduled, yet the woman I set appointment with offered the loaner. It was s waste of my time to drive there and back because I don’t have 2.5 hours to sit in the waiting area

I absolutely love my Discovery Sport! Maruico was great! The staff is very professional and the process was so easy. I was in and out in an hour

Test drove a black Range Rover and was very comfortable driving it. Customer service was nice and friendly. Would consider buying from this car dealership in the future.

I just had a great experience at Land Rover Fort Lauderdale. My reason for taking my vehicle into service was a relatively simple one... software install. As we all know software can be tricky; what should have been a couple of hours turned into days, but the Land Rover team (Tony, Tash, Alissa) handled everything like true professionals and made the experience painless. I really appreciate the attention they all took to correctly service the vehicle while keeping me informed and comfortable during the process. I could not have wished for better people to work with. Thank you.

Owner of a Range Rover Evoque and brought in for service under warranty : From the minute I walked in the door, everyone was extremely helpful ... customer service rep was very informative and open with the information she felt was relevant to our needs. The service rep that handled the details and kept me updated on the vehicle status was very courteous and informative..... my vehicle had to stay and unexpected extra day and every attempt was made to get me a loaner vehicle but due to their popularity in service , none were available so I was offered a ride home and to be picked up when the vehicle is ready (25min away) , was also given the option to take the vehicle with no additional harm being done to it and to come back. Following day I returned and dropped the vehicle back off and was again offered a ride home and to be picked up by their shuttle service if I did not want to wait..... I waited, since they have such a large and pleasant waiting area (two of them) with large TV’s and coffee, surrounded by beautiful Land Rovers / Range Rovers - I chose to stay. Service was completed and I was on my way. (Service needed under warranty still with under 50,000 miles was the catalytic converter and I’ve had no issue since thus far)....... Very pleasant atmosphere and staff ..... washed my car as well prior to getting it back..... I baby my vehicles and know every single ding, scratch or blemish if there ever is one ..... I hold those accountable that create any, and I did not see anything of concern and will continue to have all of my needs addressed with this particular dealer only ..... My goto for anything for my Range Rover Evoque from now on. Thank you 👍

A few days ago I walked into Range Rover Fort Lauderdale with excitement to possibly buy our dream car. I had already visited another location and knew exactly what we liked. Well, little did I know I would have such an amazing experience! Casio, was our sales guy. My husband and I knew within the first 5 minutes of speaking to him that Casio was exactly the person we needed to guide us in this new journey. Wow. We were not wrong! Casio was personable, detailed, extremely knowledgeable, understanding, patient, kind and more. He shared with us that he had only been working there for 4 months and both of our jaws hit the floor. How can someone as amazing as him only be there 4 months? Well, this dealership won a stellar of a sales guy with Casio. He will make it very far! He was the ONLY reason we didn’t visit the rest of Range Rover dealers in South FL in hopes for the “best deal”. To us, the “best deal” was working with such a wonderful person. Thanks Casio! You allowed us to have a top-of-the-line experience and today we can’t be happier with our Range Rover Velar! We look forward to a long-term relationship with the dealership and with you. Please recognize Casio!! You guys scored big with him!!

Owner of a Range Rover Evoque and brought in for service under warranty : From the minute I walked in the door, everyone was extremely helpful ... customer service rep was very informative and open with the information she felt was relevant to our needs. The service rep that handled the details and kept me updated on the vehicle status was very courteous and informative..... my vehicle had to stay and unexpected extra day and every attempt was made to get me a loaner vehicle but due to their popularity in service , none were available so I was offered a ride home and to be picked up when the vehicle is ready (25min away) , was also given the option to take the vehicle with no additional harm being done to it and to come back. Following day I returned and dropped the vehicle back off and was again offered a ride home and to be picked up by their shuttle service if I did not want to wait..... I waited, since they have such a large and pleasant waiting area (two of them) with large TV’s and coffee, surrounded by beautiful Land Rovers / Range Rovers - I chose to stay. Service was completed and I was on my way. (Service needed under warranty still with under 50,000 miles was the catalytic converter and I’ve had no issue since thus far)....... Very pleasant atmosphere and staff ..... washed my car as well prior to getting it back..... I baby my vehicles and know every single ding, scratch or blemish if there ever is one ..... I hold those accountable that create any, and I did not see anything of concern and will continue to have all of my needs addressed with this particular dealer only ..... My goto for anything for my Range Rover Evoque from now on. Thank you 👍

Fort Lauderdale Range Rover UPDATE.... We had to take my car back three weeks later for the SAME Gear Box Fault. William loaned us a brand new 2020 Evoque. I think they had our car for a week or so and lo and behold there was a misdiagnosis and the repair cost about $2000 - and FLRR covered it. I honestly don’t feel the Gearshift needed to be replaced and we still saved about $600 and had a nice treat of driving a newer Evoque for a week. I know we were fussy about our initial experience but based on the above and beyond service the second time around, we are much more comfortable with their customer service. William really did a great job to exceed our expectations. We appreciate that.

Truly a No pressure experience!! Peter is an oustanding associate and made this a pleasant experience. The Explorer was as posted in the ad. Next time maybe we will return to get a Range Rover!!

Awesome experience with a very helpful team. No pressure at all throughout my very fair transaction. Highly recommend this dealership!!!

Engine light issue on my Rover HSE Sport could not be identified by local mechanic or by another Land Rover Service facility in the area. Took it to Fort Lauderdale Land Rover and found the issue and fixed it.

Just bought 2020 Evoque. Awesome car with tons of technology. The customer service and attention from Casio was amazing. Ask for him! I sent in an internet request and the same day he responded. I was looking for specific color/interior that my nearest Land Rover dealership did not have or were willing to locate it. Casio was able to find the car within 24 hours from another dealership and negotiate the entire deal over emails. No pressure of in person negotiating. He had the car within 24 hours on site. The purchase process was easy and Casio prepared the documents before I arrived. He took his time to show me all the parts and technology of the car. And there's a lot of technology. After all paperwork was done, Casio had the car waiting for me outside the front doors with a big gift bow. Everyone was friendly and professional. Highly recommend! Thank you Casio.

Great service, friendly staff...

Recently purchased a 2017 discovery sport at this dealership. Jef Frankfurt was my sales person & Sthepen, the financial guy was also involved in my dealings. They did a great job Representatives were pleasant, courteous, professional. But I’m very disappointed with service, my car is a pre own and I ride before detailing it was dirty and no clean, when I when to pick it up they did nothing, dirty inside poor vacuum job with pet hair inside, dust and same outside like same condition like previos owner brought to the dealer.

Was in the market for new 2020 Evoque. The dealership nearest my house did not have exactly what I was looking for...so I reached out by internet to Ft. Lauderdale. Within hours, Casio, answered and started on my search. He found the car within 24 hours at another dealership. I did all my negotiating over email. Some dealerships will not do that over emails. They want to pressure you on site. Once we agreed, Casio had it transferred. When I went to pick up the car, all the paperwork was done and within 1 hour, everything was complete. And Casio went over all the details of the car.... Awesome experience. Highly recommend. Ask for Casio.

Excellent

The process was transparent and easy and the seller took its time to show me all detail of the cars and options

Have been doing business with them for over 20 years and have never been disappointed. Employees are great - and caring.

Thank you Martin for being such a great help in finding the right car. A No pressure, go with the flow, knowledgeable guy who really makes the process stress free. I love my new Velar! Thank you thank you

Love the service from Tash, the biggest reason I go there for service. Prices could always be better, but it is a dealership.

Really good experience, all stuff professional and friendly.

All stuff are happy to help you and make a great experience.

Very professional, friendly and helpful!

My service advisor is Michael. Very honest honest guy great customer service. Really a breath of fresh air most of the luxury dealer service departments are ripoffs not these guys . Highly recommend them!

Very pleased with product, price and professionalism. Ricardo Torres our sales associate went over and above to ensure a hassle free transaction. Highly recommend this dealer and this sales person!

Miguel in parts was incredibly helpful and Emanuel and the service staff were very professional.

Very nice service department. William is awesome!

An excellent Experience at the Land Rover Fort Lauderdale. Ricardo Torres is a phenomenal Salesman. He made the whole process so relaxing and fun. He truly paid attention to detail as to my concerns as well as my personal taste in selecting my dream Range Rover. I truly felt like family. I am now a proud own of a Range Rover Velar and I am so thankful for not only Ricardo Torres, but the whole team of employees at Land Rover Fort Lauderdale. Jessica Martin made the whole finance process a breeze and made sure that I selected the best options that were affordable to me to keep up with the maintenance of my car. Thank you, Again.!

The service department Linda adviser was awful she without my consent tried to put parts on my vehicle that I did not agree to

Sharon was very professional and helpful would definitely recommend.

(Translated by Google) Exquisite attention (Original) Atencion exquisita

(Translated by Google) Today it is 4 years that I appear in the store to see if I buy a Range Rover, always attended with the same disposition and with much attention by the seller Ricardo Torres, this Nicaraguan with soul of Brazilian. He explained everything about the vehicle and we finally decided to buy it. Congratulations to Autonation to have employees with exemplary professionalism, including the financial Steve who always with a smile answered all our questions. Today it is 4 years that I am in the store to see if I buy Range Rover, always attended with the same disposition and with much attention by the seller Ricardo Torres, this Nicaraguan with soul of Brazilian. I explained everything about the vehicle and finally decided to buy it. Congratulations to Autonation for having employees with exemplary professionalism, including the financial Steve who always with a smile answered all our questions. Today it is 4 years since I attended the shop to see if I buy a Range Rover, always attended with the same disposition and with much attention by the seller Ricardo Torres, this Nicaraguan with a Brazilian soul. He explained everything about the vehicle and we finally decided to buy it. Congratulations to Autonation to have employees with exemplary professionalism, even the financial Steve who always with a smile answered all our questions. 07/31/2019 The problem is in the panel, where I have been twice in the dealership to the up-grade, I was very well attended by LENDITA and exceptionally by LUCKSON, congratulations to LAND ROVER to have on his staff who wears the shirt of the company . LUCKSON made high praise. An unpleasant fact that I booked a spare car, but there was not. I also gave feedback to MICHAEL who was very receptive and pleasant. The problem is in the panel, where I have been twice in the dealership to do an up-grade, I was very well attended by LENDITA and exceptionally by LUCKSON, congratulations to LAND ROVER for having his official employee wearing the company shirt. LUCKSON gave high praise. An unpleasant fact that I booked a spare car, but there was not. I also gave feedback to MICHAEL who was very receptive and pleasant. (Original) Hoje completa 4 anos que compareço na loja para ver se compro uma Range Rover, sempre atendido com a mesma disposição e com muita atenção pelo vendedor Ricardo Torres , este nicaraguense com alma de brasileiro. Explicou tudo sobre o veículo e por fim nos decidimos a comprar. Parabéns a Autonation a ter funcionários com profissionalismo exemplar, inclusive o financeiro Steve que sempre com sorriso nos respondia todos nossos questionamentos. Today it is 4 years that I am in the store to see if I buy a Range Rover, always attended with the same disposition and with much attention by the seller Ricardo Torres, this Nicaraguan with soul of Brazilian. He explained everything about the vehicle and finally we decided to buy it. Congratulations to Autonation for having employees with exemplary professionalism, including the financial Steve who always with a smile answered all our questions. Hoy en día se cumplen 4 años que asistí en la tienda para ver si compro un Range Rover, siempre atendido con la misma disposición y con mucha atención por el vendedor Ricardo Torres, este nicaragüense con alma de brasileño. Explicó todo sobre el vehículo y finalmente nos decidimos a comprar. Enhorabuena a Autonation a tener empleados con profesionalismo ejemplar, incluso el financiero Steve que siempre con sonrisa nos respondía a todos nuestros cuestionamientos. 07/31/2019 The problem is in the panel, where I have been twice in the dealership to do an up-grade, I was very well attended by LENDITA and exceptionally by LUCKSON, congratulations to LAND ROVER to have on his staff who wears the shirt of the company. LUCKSON made high praise. An unpleasant fact that I booked a spare car, but there wasn't. I also gave feedback to MICHAEL who was very receptive and pleasant. O problema está no painel, onde já por duas vezes estive na concessionária para fazer um up-grade, fui muito bem atendido pela LENDITA e excepcionalmente pelo LUCKSON, parabéns para LAND ROVER ter no seu quadro funcionário que veste a camisa da empresa. LUCKSON fez grandes elogios. Um fato desagradável que fiz a reserva de um carro reserva, mas nao havia. Também fiz um feedback ao MICHAEL que foi muito receptivo e agradável.

It’s been a few days since I got my car. I loooooove it! Thank you Ricardo Torres for the patience explaining me every little detail and answering all my questions. If you are thinking about getting a car, I totally recommend going to him at the Land Rover of Ft Lauderdale.

Casio and Alyssa did an excellent job!!!!! Love my car!

Edwin was great. He helped us with all of our questions. I love my new car!!

if you bring your car there for service you better checked before you leave,my car got a wheel scratched and they were going to look the cameras to see who did it, so far no response I had to fixed myself.

What a pleasant experience. Great service, knowledgeable and I am very happy with my new car.

They are courteous, professional and dependable, very happy!

GREAT SERVICE AND WENT ABOVE AND BEYOND TO HELP ME

Great service, great products. Martin is the bomb !!

Tash is the best service advisor 💕

The service was great and Tom was an excellent salesman.

Martin Baybutt is a quality man. Nothing like your stereotypical car salesman. Made my experience really enjoyable. If you have the opportunity to buy from him I highly recommend it. Thanks for everything Martin!

Bought a no haggle price vehicle based on your multi point inspection. Car has broken down several times and now ac not working which dealer autonation wants to charge 4300 to change the compressor ac. Called auto nation in the past never got a call back.

Everything was great I would recommend Tash to anyone

very happy with the overall experience, work done in a professional and timely manner

Bought a Pre-Owned Vehicle over the internet and everyone at Land Rover Ft Lauderdale was exceptional. Especially my salesman, Marcio Schilling! Thanks guys!!

Simply awesome Beautiful vehicles ❤️👌🏻

We recently purchased a Range Rover LWB - Matt was our Sales Associate. One of the easiest purchases we have ever made- he was respectful not pushy, very accommodating and answered all our questions . I would def recommend him!

They schedule me to drop off my car on a Saturday for routine be maintenance. When I ask when I can pick it up, they tell me that they will not work on it on Saturday because only emergency repairs are done on Saturdays. So why have me drop in on a Saturday. They tell me they will contact me when car is ready. On Monday, I don?t hear anything. So I send a text message mid afternoon to the agent asking them for status update. Don?t hear anything back. On Tuesday, around 8.30 am, I get a text message saying car is ready for pick up. Sounds to me like my car was ready on Monday but the internal communication does not work well. I do have to say theee is an improvement from the first time I took my car. That time, I was told they did not know when my car would get serviced even though I had my appointment for three weeks. There was a queue of cars to get serviced and any sometimes cars that came in without appointments could get prioritized ahead of mine. Car sat at the dealer for days. Every time we called, they were unable to tell us when the car would be ready.

My Range Rover sport has been in and out of service since August of 2018 when the care CPO was bought in March of that year. The service team could not fix the problem and after 4 loaner vehicles with driving them roughly about 1-2 months at a time they replaced the "body harness" which was suppose to fix the problem because they had no idea what else to do. Within two weeks of receiving the vehicle back it is now not starting and they are saying again how they don't know how to fix it. I have pleaded for help trying to get out of this car and just buying one of their loaner vehicles but they traded in my vehicle (the lemon that does not work) so low and marked up the service car so that I would be 30 thousand dollars upside down in my loan. They did not work with me at all in trying to help fix a problem that was their to correct and sticking me with a unreliable and unsafe vehicle for my hour long commute 5 days a week and also my 4 year old daughter. We now have to contact a lawyer and pay to get help to get out of this nightmare somehow and protect ourselves financially. I never thought Land Rover would be like this. I felt like had the best car when I first bought it from them. They truly have me heartbroken and have affected me mentally with all of this stress over a vehicle since August. DO NOT BUY HERE!

I was transitioning between countries, Marcio did a great job recognizing the challanges in moving countries and buying/setting up necessary infrastructure during the transition process. A key to the succesful sales process mad not making this process simpler. A great job by marcio

We bought a very nice used 2014 Mercedes Benz E 350 Cabriolet from Tom Stein. Tom did everything he said he would have done and the car was in great shape when we picked it up. Everyone we worked with was very pleasant and helpful. I had been in the automotive business for most of my adult life. From line mechanic, notice the word mechanic, as that was what we were, we didn't get to be Technicians until the 80's. On to Service Director at a Porsche Audi Dealership and then on to sales, to GM at a VW BMW dealership. So I have had all of the experiences that I have every needed in the automotive business. Dealing with this dealership was a good experience. My only issue with the Auto Nation group is the $795 dealer fee they tack onto every deal. They have a realistic price on the car then add the Dealer Fees or pack as it is called in the business. The pack in an dealership is just to get money that they do not have to pay commissions to the sales force on. I don't know for sure but I'm guessing that is where the $150 that they donated to the Cancer Society comes from. We had to sign a form that acknowledges the donation. So in reality we the customers donate not the dealership. Bottom line is they had the car we wanted, which is a bit hard to find and it is a nice one, so we bought the car. The experience was good and professional and Tom did a great job in staying in contact with us.

Atrocious customer service and complete disregard for my time. I was told that my vehicle was going to be ready at a specific time, I even called an hour prior to confirm, when I arrived I was informed that it was NOT ready. After waiting for 35 minutes my service consultant said he was going to bring my car to me, I waited outside for an additional 25 mins, apparently my car was taken on a test drive but nobody thought it prudent to inform the service consultant!!! Just to add insult to injury ... they did not replace the rear windshield wiper blade as requested ... quite deplorable. Dave M.

My experience was first rate in every respect. I would recommend this dealership!

Excellent customer service policy I have been buying cars from Land Rover FLL since 2006 and they always keep the same standard of service Good job!

Attentive and courteous. Would return for service when necessary.

excellent service,very pleased with everything

I called to schedule an appointment and the service department was not able to confirm a date and time for 6 weeks out. I informed the dealership of the details of my Velar (mileage, issue, etc) on the initial call. When I took my vehicle in, the service department was unaware of my appointment, did not have a loaner and was unable to complete the service on the day of my appointment. All of this was supposed to have taken place as outlined when I made the appointment. When I picked up my vehicle the following day, they did not clean or wash it as they had informed, and only corrected the check engine light. I have to reschedule for my regular maintenance, which was the reason I brought it in to begin with. Overall, I was very disappointed in the experience and will be going to a different dealership (further from home) in the future.

After shopping for a couple of weeks we came back to Land Rover as it is the best dealership in the Fort Lauderdale area . We ended up leasing the car here and we were super happy with the attention . The customer service in the service department is SUPERB ! Linda my service manager could not be more helpful !!! I keep coming over because I know she is going to solve any issues I have . The complementary car loaner is a plus !!

Great Service Team and ambiance! Spacious car parking and vehicle parking accommodations.

Stopped by on the way from Canada with a broken trim piece. They had it in stock, installed and cleaned my car and I was on my way in no time. Thank you guys for the prompt service.

Absolutely excellent! A great experience,

I purchased my first Land Rover, Range Rover Velar and everything ran seamlessly. From the moment we walked in to the moment we left with our new car! Jeff our sales guy was super nice, never pushy and accommodating to our work schedule. Great overall experience.

They had our vehicle for 2 weeks for regular maintenance & we had to call for updates. Then we received car & it was not washed.

Recently leased a Range Rover Evoque and I have to say the experience was great from start to finish and beyond. Tom Stein was very accommodating and worked with me to get me into the perfect car for me. He has followed up to make sure my experience continues to be perfect. There was a small road bump while we were at the dealership (nothing that turned me off) and Tom and the team at Land Rover, without asking through in an additional complimentary service for my car. Aside from the items you pay for, you also receive great customer care and personalized assistance that goes above and beyond. Everything was greatly appreciated and I love my new ride. I would absolutely recommend to anyone interested in leasing.

It was a great experience. Jeff Gerome was very helpful, friendly, and professional. Thank you for everything Jeff!

Ask for Ricardo Torres in sales. Super nice and great to work with 👍🏻

Smooth and efficient

Had a great experience with Tom Stein! The whole team was awesome, never pushy and always respectful. The whole deal went smoothly and we are now happy Land Rover owners!

Over the years,I have purchased many cars, and dealt with many dealerships. My experience with Land Rover Ft. Lauderdale was by far the best one I have ever had. Their efforts from the very beginning were to insure that their customer comes first. They even went above and beyond, to make sure we got the best deal possible. A first class experience from our arrival on the lot, to our departure in a Range Rover Velar. Many, many thanks to our professional and friendly salesperson Peter Penaherrera, and also to Jessica in Finance. You guys are the Best. We have found a dealership we will be working with for a long time.

Ft Lauderdale Land Rover is superb, led by Sharone Adwaney in the Service Department; just outstanding service, expertly and personable.

We bought our Range Rover from Land Rover Fort Lauderdale and had a great experience from the viewing to purchase. It’s all thanks to Marcio Schilling who gave us an amazing experience all the way. I strongly recommend him for your next purchase. All five stars and more to him! :) Thank you!

This is my third purchase from AutoNation with the same salesperson. Never disappoints and always delivers on great deals and service.

By far the easiest car acquisition process I've ever undertaken.

We had such a great experience. Brad, the sales rep was informative, fun and worked to get me what I wanted. Most importantly, he succeeded!!!

The purchase of my Land Rover Discovery went very smoothly. Very nice people to work with and no high pressure sales tactics. Martin was delightful to do business with.

Great experience with a great sales rep. She was helpful and the process was smooth.

The worst service I’ve ever experienced. Had to have my car picked up after sitting at the service center for 3 days from Ft Lauderdale Rang Rover and brought to Ft Pierce Range Rover and finally getting fixed now. THE WORST!

I was unable to schedule an appointment. Online the first appointment available was 6 weeks away, and when I attempted to call, they just dont answer their phone. This is not the first time this has happened to me. I stayed on hold waiting for someone to pick up until their phone system disconnected me. I tried several times a few different days. I called corporate, who was able to get through, they gave me a direct number and told me someone was waiting for my call. After that the service was very good. But you cant run a service department and not answer your phone.

I had a very good experience at Land Rover Ft Lauderdale. Both Terry and Jeff were helpful friendly and made the process very easy. I love my new car and I am glad I went to this dealership.

Service manager is not professional and very rude to say the least. He was a complete jerk!!!! Denied warranty on my vehicle and it’s 21/2 yrs old with 25,000 miles and under warranty. I went to Landrover corporate who did nothing. The woman who had my case Carol Mack refused to hear my case and denied my request to speak with a supervisor on several occasions and the secretary who answered the phone is even worse. She said my case was closed and she did not allow me to speak to anyone despite me calling multiple times. My lawyer is now handling this. Very unhappy and will never go back to landrover!!!!

This is the First time I took my car in for a repair. Everyone told me that its a nightmare to take a car for any kind of repair. Well, that did not happen with me. I had a terrific experience. I have no complaints. The people I met were professional & kind. Especially Miss Jennifer. Didn’t wait too long & was completely surprised that they washed my car! Thank You Denise

Jennifer is awesome very helpful and nice

Worst Service ever; it took 2 weeks to return my car from a basic oil change service. Plus, they charge you for a premium amount of money but doesnt give u a premium service. Really unacceptable for being “land rover” i have mercedes, bmw and their service its outstanding.. really dissapointing service.. again..THE WORST!!!!

Horrible! Made an appointment for service and was told if I wanted to wait the car would be available in 3 hours but if i wanted to drop off it would take 5 days!! Then I got a long story about how they didn't have enough service capacity to service all of the vehicles they have sold!

The service department has been excellent over the years. I have been trying to install the Land Rover Remote App for over a week. My sales person has not been either interested or knowledgable enabling this process. The most helpful, yet not successful, salesperson who attempted to help was not even involved in the transaction. This is my fifth new Range Rover I bought from this dealership. I still own three of them. I guess I just expected better attention. Silly me, this is south Florida!

Marcio was an amazing car sell representative for Range Rover!! I bought my new Discovery V from him and it was a great and wonderful experience I would definitely buy another car from him!!

William was amazing! I had a brand new car that was purchased through another dealership that had a check engine light come on after two days… And I was a nervous wreck! William found the problem (oxygen sensor) / fixed it immediately as it was of course under warranty and could not have been nicer and more accommodating… Fabulous dealership! When I explained what happened I was able to get into an identical Range Rover so all ended up well! Put my mind to ease which is the most important thing of course 😇. They really know how to take care of you and are so very gracious.

Karin is a great asset really smart, efficient and polite woman.

My overall buying experience exceeded my expectation. Aaron was over-the-top accommodating and helpful. I could not be more happier with my purchase. Thank you Land Rover - Fort Lauderdale team!!

Fui atendido por Ricardo Torres. Já o conheço há mais de 4 anos. Sem duvida excelente pessoa e vendedor. Quem tem interesse em adquirir um veículo da marca Land Rover, não exitaria em procurá-lo, terá um atendimento nota 10. Parabéns Autonation em ter em seu quadro de funcionários um profissional gabaritado. Fui atendido por Ricardo Torres. Ya lo conozco desde hace más de 4 años. Sin duda excelente persona y vendedor. Quien tiene interés en adquirir un vehículo de la marca Land Rover, no exitaria en buscarlo, tendrá una atención nota 10. Felicitaciones Autonation en tener en su personal un profesional planificado.

Sharone is by far the best service advisor I have ever dealt with at any service facility. Professional and Courteous and understands everything.

Karin was incredibly professional, responsive, helpful and kind. She looked after my vehicle which needed some repairs and scheduled maintenance. I would highly recommend Her as a service advisor.

Would have given higher stars but for 3 factors: 1- wait too long for car wash after service 2- no food offered ( bagels etc) and only coffee and snack bars. Only walkable option McDonald's 3- limited new car models on display in showroom and was interested in taking look at new cars Positive- service rep was great and car ready ( without wash) within time specified Showroom waiting area was comfortable and clean.

Martin Ross was great during the whole purchase process of me my 2007 Corvette. I took delivery on Monday 6/18/18. Gave them a check for the full amount and was totally aware this was an “as is” purchase, however the car was advertised as having XM satellite radio upon activation of service that same day it was noted by XM that the signal was being sent to the vehicle and there was an issue with the connection. I phoned Martin and informed him of this and said he would ask around and get back to me. I never received a call back. I phoned again and left a message and no response. At that time I also included on my message that the drivers side window did not go down fully and simply asked if AutoNation would be be able to assist or if I would be on my own. Again, no response. All of this being said my expectation was not to have these issues rectified by AutoNation my expectation was that I would receive some acknowledgement of my issues and if that they could help me or not? I received neither! I have purchased several vehicles in Palm Beach and Broward Counties and will be reluctant to be making an AutoNation purchase in the future. BTW I resolved the issue with my XM myself. Respectfully Submitted Dennis Alicea

We had both of our Range Rovers serviced this past week and not only was everything done perfectly, but our service advisor, Tash Mallette could not have been more helpful and accommodating. Both vehicles were picked up and delivered to our home, serviced, washed and looking like they were when they were brand new. Tash is a great service advisor. She communicates and services her customers at the highest of levels.

My service rep, Lendita, was excellent. Though I originally planned to wait for my 48,000 mile service, it became necessary to do other repairs. Lendita secured a loaner vehicle and kept me up to date on the progress of my repairs. Great customer service.

Great experience all around. I found a beauty of a trade in. 2013 QX56 ultra low miles. Fair price, smooth transaction. Good customer service.

Marcio Schilling Was amazing. He was prompt with every request we did and he made us feel very welcomed. We kept bothering him over the phone but he was so patient and friendly always. When the time came for us to sit down and purchase the Landrover we were in and out. What more can you want? We will highly recommend this dealer and come back again to make future purchases.

I am very pleased with Marcio Schilling service and the overall experience. He was not pushy and at the same time noticed my needs .

Marcio was great, we start communication by email and I finally made the business!!!!!!! The staff were great and I simply love my new LR!!!!

It was a superve service and the people and timing was great

Tom Stein was the best from start to finish. Keeping my needs and wants in mind. Buying a car after three days of communication. I will refer Tom to family, friend and strangers.

Exceptionally superior customer care & attention to detail! Marcio & Jessica are, without a doubt, on their “A” game. Absolutely impressed & extremely satisfied. Cheers!

Marcio was very prompt and helpful in getting me quotes for the vehicles i was considering. He listened to my requests and followed up with me via email, phone and in person in a very professional and corteous manner. I will recommend him to my friends and i will go back to see him anytime i am considering a land rover.

I recently purchased a Discovery from Land Rover Fort Lauderdale. They are extremely knowledgeable, professional, and dedicated to providing the highest quality service. Tommy Greer ensured my experience from beginning to end was quick, easy, and enjoyable. I will be a customer for life!

Mr. Mike Kennon, I stopped by landrover dealership today and again Linda went above and beyond. What I thought was a major problem with the landrover, was minor AND thanks to Linda the problem was solved. Mr. Kennon please know that you have the most amazing, professional young lady on your team and as always I highly recommend a raise for her .. She gets the job done! THANK YOU AMAZING LINDA!!

Marcio was very helpful and very nice all along the buying process of this used car. Thanks! Will recommend to friends looking for used cars.

My sales man Márcio Schilling was outstanding, he met every expectation as a matter of fact he sold a car I was really looking to buy and was the perfect car for our family.

Great experience. Our salesman Terry took great care of us and we were able to get our new Discovery same day! Great service!

Tom Stein was an amazing car sell representative for Range Rover!! I bought my pre-owned certified car from him and it was a great and wonderful experience I would definitely buy another car from him!!

Tom Stein is an AWESOME sale representative... if you're looking for a new car or a pre-owned certified car.. he's the one you want to ask for!! He made buying my pre-owned range rover quick, easy and a wonderful experience!! Tom made sure all my needs and expectations were taken care of!! He is a great sales representative!! I would highly recommend using him when you come to buy your next car!!

To Mr. Mike Kennon and Managerial Staff, I recently submitted a review of your Landrover Dealership but was compelled to once again give a top notch rating. I was there yesterday (5/7/2018) and later received a call from Bianca informing me that I had left my bank card and they would have it waiting for me. As I write this I am in tears because of the kindness, honestly and concern for me as a customer. I want to again recommend a raise not only for her, but also Sharon and Tawianna and the 2 young ladies on the switchboard. This is the most amazing thing that anyone can do. It is so refreshing to know that there are honest people who care for others. Another shout out to Linda, Taylor and the Crew! Keep doing what you're doing.....OUTSTANDING...

Alicia was the best, she was patient with me and knowledgeable about the vehicle I chose, Scott, thanks again for your help!

Professional and easy experience buying my new Range Rover sport. Brad was awesome!

I had to give a star because no stars was not an option. I will be taking my business to Land Rover West Palm Beach, which reminded me why I got the car from there in the first place.

5++++ STARS FOR MARCIO SCHILLING & Land Rover of Ft Lauderdale My recent purchase of a pre-owned Range Rover was made possible because of the high level of professionalism & exceptional service provided to me by everyone at at Land Rover of Ft Lauderdale, especially salesman Marcio Schilling. I initially inquired about the Range Rover on-line & received an immediate response. Mario was extremely responsive and consistently went above and beyond "the call of duty" Mario instructed me in reserving the car on-line which allowed me 72 hours to make arrangements to fly to Ft Lauderdale, test drive, and ultimately purchase the vehicle. Over the next 2 days Mario responded quickly and proficiently to all of my (many,many) questions. He went so far as to take additional photos and send them to me when I asked specific details about the condition of the interior. Mario, the finance department, & the sales manager, Scott had everything prepared for my arrival. As promised, they had me "out the door" in less than 1 hour! Mario ensured that the car was detailed and the gas tank filled prior to my arrival. He even assisted me in setting up the blue-tooth and the navigation system! Everyone I came in contact with at the dealership treated me with genuine kindness & the utmost professionalism. Purchasing a pre-owned car at Land Rover of Ft Lauderdale was an enjoyable, uplifting & rewarding experience. My sincere gratitude to all.

5++++ STARS FOR MARCIO SCHILLING & Land Rover of Ft Lauderdale My recent purchase of a pre-owned Range Rover was made possible because of the high level of professionalism & exceptional service provided to me by everyone at at Land Rover of Ft Lauderdale, especially salesman Marcio Schilling. I initially inquired about the Range Rover on-line & received an immediate response. Mario was extremely responsive and consistently went above and beyond "the call of duty" Mario instructed me in reserving the car on-line which allowed me 72 hours to make arrangements to fly to Ft Lauderdale, test drive, and ultimately purchase the vehicle. Over the next 2 days Mario responded quickly and proficiently to all of my (many,many) questions. He went so far as to take additional photos and send them to me when I asked specific details about the condition of the interior. Mario, the finance department, & the sales manager, Scott had everything prepared for my arrival. As promised, they had me "out the door" in less than 1 hour! Mario ensured that the car was detailed and the gas tank filled prior to my arrival. He even assisted me in setting up the blue-tooth and the navigation system! Everyone I came in contact with at the dealership treated me with genuine kindness & the utmost professionalism. Purchasing a pre-owned car at Land Rover of Ft Lauderdale was an enjoyable, uplifting & rewarding experience. My sincere gratitude to all.

I have not purchased a vehicle in 9 years. The anxiety that car shopping brought me was indescribable. After meeting Jeff Jerome and the team at Ft. Lauderdale Land Rover, I was pleasantly surprised that not only was the experience painless, but enjoyable. Jeff took GREAT care of us and the entire team was incredible. I could not recommend this dealership more!

Great experience. Staff was friendly and very efficient. Followed up several times

After shopping for over three months and the the thing I was most looking for was a dealership who would not pressure me, fair prices, and a personable interaction; I got all of that there. Go to Jeff Jerome

Linda my service rep is always on top of things and helps me with whatever comes up. I am a busy mother of three and she is efficient and thorough when I need help. Thanks so much. Makes it a pleasure coming in...

Great experience and great customer service. Highly recommend!

I just purchased a 2015 Range Rover sport, want to share the great experience I had at the dealership located in Pompano Beach. I was serviced by Tom Stein, a very professional, knowledgeable person, direct to the point, without make me lose my time.. I’m very happy, I really recommend him and his dealership for anybody that is looking for quick and professional deals..

excellent attention from Bill Morden top salesman at Land Rover Fort Lauderdale

Great dealer they treat you like royalty. I would never go back to Warren Henry.

Recently purchased a 2013 Porsche Cayenne S at this dealership. Edmond Nieves was my sales person & Scott Schneider, the sales manager was also involved in my dealings. The deal was smooth & easy, both representatives were pleasant, courteous & professional, corrected items I felt needed to be addressed without any hesitation. I also interacted with John Evanicki the General Manager who was a complete class act. Vehicle going in for a minor service as it is under their warranty. Scott is going out of his way to accommodate my schedule & needs as well as sending the vehicle to Champion Porsche as he feels they need to address the issue rather than it being done in house. Great job Scott. A positive purchase & delivery experience as I expect the service will be too. My only issue is I don’t care for or believe in the dealer fee charged at all Autonation stores, it’s just wrong in my opinion & it is not negotiable.

This dealership doing good ! Thanks to Alicia , she paid a lot of attention to our q-ns and details during a car order from UK. Dealership is nice but definitely less flexibility in price , discounts and any special conditions for a deal comparable to just next door MB and Porsche Champion ( where we are long time customers ) , but anyway , experience to deal with is positive .

I had a very good experience finding a car I wanted and the time the salesman took in showing me what was there and explaining the difference in cars was necessary. He showed a lot of patience in dealing with my wife who doesn’t understand cars, purchases and various components. It was a good experience and the company worked to make sure the car was to my liking and took car of a few extras to provide full satisfaction for me switching from a car company I was with for 15 years to Land Rover.

Great service always! Service advisor Sharone goes over and beyond.

My evoque 2015 didn’t start , got it started decided to take it to land Rover in pompano. They were very helpful and professional. Tish offered to have a battery check. The battery test failed twice so it was replaced(under warranty -no charge)

Awesome sales team & sales manager & service department.

William, the customer service that handle my problem is the best I have ever had. good man.

I took my Land Rover Range Rover for the annual maintenance plus an issue with the keyless remote. The service was outstanding and Linda, my service advisor, was very thorough in explaining the work performed

I have personally purchased 4 Range Rovers in 12 years (about to get my next one in 4 months) and working with Tash makes the servicing seamless.

I had my battery and my brake pads go bad and I called for an appointment. I was cheerfully told just bring it in! AWESOME!! Karin was my service advisor and she did a great job for me! I HIGHLY recommend them!

Do not conduct any business with Land Rover Ft Lauderdale.PLEASE PLEASE stay away from them.Edwin Nieves is the car salesman that scammed me out of thousands.He should never be allowed to work at a dealership again.STAY away from him.The sales managers at this dealership were aware of the deception and allowed it to happen.DO NOT CONDUCT BUSINESS with them.They have been reported to Land Rover Corporate for unethical behavior and possible fraud.Also complaints have been filed with the proper authorities.Stay away from them!!!

Martin was very professional. Facilities were first class. Would defently do business with this dealership again.

What an awesome atmosphere in this dealership. I had my appointment set on line, Ricardo had my vehicle sitting at the front door waiting for me. We were able to look over the car with no pressure. Our Purchasing experience was so quick too. My last car took over 4 hours, this time we had a total of 1 1/2 hours that included me looking over the car. We will be going back there to look at cars when are ready for another one.

I was very disappointed with the service. I was overcharged and my vehicle that has 30k miles recd a 60k service without my knowledge.

Great experiences. I was very well taken care of, Mr. Peter was very attentive, my attending like a busboy. He explained everything about the car. Congratulations on your great service and wonderful way of doing business.

Waste of Money Waste of Time!

From my shopping and purchase of the Range Rover Scott Schneider, (A Class Act!) The Sales Manager, took exceptional care of me, took his time to explain the functions and went for a long test drive. No pressure is an understatement when it comes to him, very easy going and genuinely courteous person. Jessica Martin, Customer Financial Services Director, helped me purchase the correct Extended Warranty which fits my needs. A pleasure to deal with... instant replies to my emails. William Maya is one of the BEST Service Advisors I have ever dealt with in recent years, he still has the old school mentality and had my Range Rover "in and out" in no time, which helped me take care of important business. William also Introduced me to the very talented & knowledgeable Shop Foreman Alex (Encyclopedia of Land Rover / Range Rover) While I was waiting for the repairs, I meet Tony & Robert in the Parts Department, they helped me find what I was looking for and I call them all the time for advise on parts. The Ladies at the cash counter are very friendly and processed the paperwork quickly. The drive in and pickup process is seamless, The Service Drive Manager and the valet Team are great! Land Rover of Fort Lauderdale is a very TIGHT run Ship by Mr. John Evanicki, (The General Manager) a True Gentleman! known him for years and what a delight it is to see him every time. My experience is always wonderful and the whole energy of the Service Department, Parts Department and Sales Department is positive!

My buying experience was phenomenal. My salesman was Peter Penaherrera. His profesionalism surpassed the highest standards. The customer service that he gave me assured that I was satisfied with all aspects of the buying process. He madsure that I was pleased not only with the vehicle but also with the financial end of it. The location was very nice and the entire staff was very courteous.

I found a used Range Rover online and being in Orlando which was nearly 4 hours away I contacted AutoNation Land Rover in Fort Lauderdale by email and Aaron got in touch with me and our communication was by text and phone for a week- even when Aaron had the day off he still answered my questions from home. It went very smoothly and we did a courteous three day hold on it so no one else can buy it and when my husband drove down there the following weekend with our BMW trade Aaron is there to greet him, the Rover was held as promised ready for him to drive, and financing was ready - it was smooth and easy in and out. Best of all we saved $10,000 going to Auto Nation Land Rover vs shipping in Orlando! A part was left out (cargo cover in trunk) when it was being detailed while husband was signing and they overnighted it to us. We are very happy with our Rover - thank you Aaron for all you did!

The sales representative was professional and honored undertakings made during the sales process, working with him was a pleasant experience... out of ten I would give him a nine (in my mind nobody gets ten). The only blip in the process was with the condition of the vehicle, before leaving the dealership I noticed a small dent in the bodywork and while there was an immediate offer to fix it to my satisfaction and take the vehicle back if I wasn't satisfied the fact that the dealerships QA didn't catch it does not speak highly of there preparation regime... someone should have seen it !!.... it is because of this that I award the dealership four out of five stars.

It a pleasure to bring my Evoque, for service at Land Rover. My service advisor is Tesh. She is the best, extremely pleasant and always ready to accommodate the client. 1 to 10, she deserves a 11. Virgil Decarvalho

SHARONE IS A GREAT SERVICE ADVISOR AND A PLEASURE TO DEAL WITH.

I found a beautiful red with white interior certified preowned Range Rover Sport online Listed at Land Rover Range Rover of Fort Lauderdale. So I decided to drive about 30 miles north to go check it out. I was walking around outside checking out other vehicles when Aaron Wallach approached me. I told Aaron why I was at the dealership today. He showed me the SUV I was interested in. I took it for test drive and it was great ride. Aaron took the time to explain how CPO at Land Rover works . Needless to say, I was sold on the performance of the Range Rover Sport. Aaron was very professional, it did not feel like the typical sales pressure of a dealership to buy. Aaron said “think about it & whenever your ready I’ll be here”. He gave me his business card and I drove away. Week later, I was back at the dealership to buy the Range Rover. Their process was seamless very easy. I highly recommend visiting Land Rover/Range Rover at Fort Lauderdale if you’re interested in purchasing or leasing a Range Rover or Land Rover. It was worth the drive.

I found a beautiful red with white interior certified preowned Range Rover Sport online Listed at Land Rover Range Rover of Fort Lauderdale. So I decided to drive about 30 miles north to go check it out. I was walking around outside checking out other vehicles when Aaron Wallach approached me. I told Aaron why I was at the dealership today. He showed me the SUV I was interested in. I took it for test drive and it was great ride. Aaron took the time to explain how CPO at Land Rover works . Needless to say, I was sold on the performance of the Range Rover Sport. Aaron was very professional, it did not feel like the typical sales pressure of a dealership to buy. Aaron said “think about it & whenever your ready I’ll be here”. He gave me his business card and I drove away. Week later, I was back at the dealership to buy the Range Rover. Their process was seamless very easy. I highly recommend visiting Land Rover/Range Rover at Fort Lauderdale if you’re interested in purchasing or leasing a Range Rover or Land Rover. It was worth the drive.

great service from the sale person Martin Baybutt.

Love my new Evoque! Bill Morden and the entire buying experience was excellent. Thank you Land Rover Fort Lauderdale :)

What an amazing experience. It was a team effort led by my salesmen Martin. They really went the extra mile and rolled out the red carpet. The finance team event went back the my pre-approved bank and fault for me to get a better interest rate. I love my new Maserati!

Great sales service from Martin R. and Aaron W. They took care of almost the entire transaction online and I only had to drive down to pick up the vehicle and sign final paperwork. Building looks amazing in side and out.

Lynda, the service advisor went above and beyond my expectations. She was courteous and delivered what she promised.

I recently leased a Range Rover and I'm very happy. The process was extremely easy and Raisa Guerra (my sales rep) was super helpful and still is to this day. I had ordered a Range Rover through Land Rover of South Dade and they weren't straight forward so I decided to go with Land Rover of Ft. Lauderdale and I'm very glad I did. This is definitely the start of a long relationship.

Second fantastic CPO purchase at Land Rover Fort Lauderdale. Peter was so knowledgeable, helpful, and patient helping me pick out my selection. The attention to detail, customer experience, and overall purchase was top notch regardless of new or pre-owned. Looking forward to coming back in a few years to do it all over again!

Great service, appointment scheduled for me and email Reminder.

Service was fine, but when we spoke to the salesperson. Lee, about our miles running high and working with us to review our options he was the most uninterested and unhelpful sales person we have ever dealt with. So, we will not be giving our business to this location again and will go out of our way to work with another location.

I received excellent no-pressure service from Brad and Edwin. And I love my 2017 Discovery Sport.

Purchased a preowned Audi A4 from Land Rover. I had spoken with Alicia, in sales, on the phone in reference to another auto which had sold. She took my contact info and gave me a call when she had car in which she thought I may be interested. I did by the above mentioned car and am very pleased with every bit of the sales process. High 5 to Alicia and the Land Rover team for excellent service!

Outstanding service. All staff members go above and beyond to make sure their customers are satisfied.

Aaron Wallach provided excellent service; the overall experience is a 10!

Very happy of the service offer by Tommy Greer. The process was great from the buy to the delivery

I called to see if they had a tire in stock because I had a bad leak with a screw in my tire that could not be repaired. They got me in right away changed the tire including the balance with very short wait time. Lendita Bytyqi was fantastic she did my scheduling and paper work. I was in and out back on the road. I love my Rover and I love the service.

Purchased vehicle at Landrover Ft Lauderdale. Excellent service beginning to end. Would highly recommend to anyone.

EXCELLENT SERVICE. SHERONE SURELY IS THE TOP SERVICE ADVISORS AT LAND ROVER OF FORT LAUDERDALE

Very good experience, my second time purchasing a LandRover and staff very professional, friendly and extremely accommodating! John S. Was a great salesman to work with, highly recommended!

This is my second car at Land Rover and the service is amazing. Linda is always on top of things and goes above and beyond to make sure I am set up with a loaner and able to get on with my busy day. She is personable and professional and knowledgeable. When I pull into garage the lady who checks me in is polite and friendly. I always feel like the treatment there is top of the line. I don't mind waiting sometimes too and they always expedite service when possible.

Tash Malette has been my service advisor since I bought my big beautiful Baltic blue range rover. She always goes above and beyond the call of duty. She is efficient, timely, cordial, beautiful human character and makes my store experiences much better... yes, Mother has some competition. Thank you and God Bless, Tash.

I'm so pleased with the customer service. Tash is Great!!

Excellent service, thanks to Peter Penaherrera to make this deal so smooth and quickly.

Recently purchased a 2014 Range Rover Sport HSE off-lease. Was really impressed with the agent, Thomas, and manager, Scott. At one point after a long day, Scott asked me if I'd like a drink. I said, yes, a Diet Mountain Dew. Well, they didn't have them. I said, "no problem, I'm fine." I don't see him again for a while, and then he shows up with two. He had gone to a store to purchase one. This is an example of their exceptional customer service.

I just got my Land Rover Discovery...I am very pleased with the professionalism of my representative Ricardo Torres and all the staff at Land Rover Fort Lauderdale. I expect to have a great experience with my car and my dealership..

Excellent vehicles, outstanding staff and service. Our experience is always nice. Thank you Martin Baybutt

This dealership provides excellent service. They are forthcoming and straightforward about any problems with your car, the cost, and whether certain services are necessary. I appreciated the honesty, explanations and the great way they treated both me and my car!

Excellent. I came in as scheduled and left as promised.

My experience started off flat, but Lauren Goetz changed all that with her effervescent personality and great sales ability. Within minutes she had me test driving the Range Rover Evoque. On the test drive I knew what I wanted. Lauren answered questions and made me feel comfortable with my purchase. Kudos to you Lauren!

Michael did a great job. Just like he always has for years. I will continue to go back here and use Michael as my service advisor.

It was a really good car buying experience here at the Land Rover dealership in Ft Lauderdale. Virginia Aronson in sales was really terrific and I would recommend this dealership and Virginia for others who are in the market for a new Range Rover!

It was a really good experience dealing with Virginia Aronson at the Land Rover dealership in Ft Lauderdale. Very attentive to the needs and very responsive. It was a great car buying experience.

It was a really doonexperience dealing with Virginia at the Range Rover dealership during the process of buying my Range Rover. Very responsive and attentive to my needs.

I scheduled a regular maintenance appointment for my LR4 and dropped my car off to the service center early before they opened. After a full day of being not available via phone, I headed back to the dealership at 4 pm thinking my car would be ready. I was told by the service representative that they hadn't started anything because they were waiting for me to get back to them with a recommended service outside of the required maintenance. I told them (even when I made the appointment) that I lived in Miami and it's hard for me to get to Pompano for service. This was absolutely disappointing as they could have at least done the normal maintenance and I could have decided to do the recommended service. In other words, there was no reason for me to have brought my car to the service center that day - complete waste of my time.

Inquired about a vehicle through the website chat. Team at Land Rover Fort Lauderdale followed up on my very specific request for features in my future vehicle. I worked with Tommy Greer who was an easy going southerner like me who made the process low key and always worked with me at my convenience. Make sure to test drive the "mountain" to really demonstrate what these vehicles can do.

I did received the best service in the Ft lauderdale Dealer. Every member of the staff was not only very professional but also very plesant to work with. I will purchase my next car with you. Thank you

Great sales team , very knowledgable and east to communicate . Highly recommend it . Live my new car

Linda was friendly and professional from the start. I never had to call in and check on my vehicle to find out the status of service. Periodically she contacted me ahead of time to keep me well informed as well as to the cost being charged. While in the showroom seating area, she also kept me posted as to how long I would be waiting for my loaner. Definitely Linda attributed to my routine service checkup that no one really looks forward to, into an enjoyable pleasurable experience. Thank You Linda Jennifer R in Parkland:)

Excellent delivery of my new Range Rover with a beautiful "RED" bow. Thank you John!!!

We truly enjoyed buying from Land Rover of Ft Lauderdale. Special thanks to Tommy, Bill, and Bob . You are true professionals .

Buying a vehicle is a tiresome process and thanks to the Internet it can now be stramlined and more enjoyable. We went into the dealership looking for a particular vehicle and had the correct stock number. Our sales associate Ricardo Torres met with us briefly, retrieved the vehicle from the lot. A short test drive was taken and our trade in was appraised. A deal was made after some negotiating. We picked up our vehicle the following day. All of our paperwork was handled accurately by the business manager Jessica Martin. In total from start to finish we spent approximately three hours between both days at the dealership. All of the vehicle features were covered at time of delivery and as of this writing the vehicle has performed flawlessly.

Great service............................................................

Thanks so much for the wonderful customer service ,Lendita surpassed my expectations at the dealer.Happy driving again.

Very professional/ Friendly / clean /on time/ good quality

Jeff Ficarra is the best in the business!the most pleasant buying experience ever!

Jeff Ficarra is the best in the business!i really felt like family!

Great experience, service advisor was very professional. The mechanic was right on.

Great buying experience. Quick and painless from the time I arrived just for a quick look to leaving a few hours later with a new Range Rover Sport. Thanks Brad!

Brought the Range Rover in for service for an issue with the front strut. Rick in service was very professional and upfront about potential delays in getting the car back due to renovation work taking place in the service area. I appreciate that kind of direct communication. As a result we were able to establish an agreeable "I must have the car by" day. The car repair was completed and was ready ahead of that day. It's nice when a company simply keeps their word. Thanks Rick!

Very smooth operation. Mr Ficarra makes the transaction a breeze as always. This is the 5th Range Rover I buy from him.

My husband and I love driving our car. It holds the road well and easy to handle. The service department is great!

Sharrone at Landrover Fort Lauderdale went the extra mile for us. I want to commmend him for his expert service and support.

Outstanding , best buying experience I've had purchasing car. Completed an internet search and located the perfect Range Rover. Tommy completed the paper work, I flew in and he met me at the airport. Picked up the Rover and was on my way in less than 2 hours. My wife's early Xmas gift and she loves it.

This is a great place to get my vehicle serviced. The staff is very professional and friendly.

Professional and concerned staff. Discovered a problem with the vehicle before delivery. Did a thorough evaluation of the ABS Brake System before delivering the vehicle.

Bery good and pleasent. Everyone was helpfully. Specialy Bill Morden.

I especially loved the service from Bill Morden!!

I've been to a lot of dealerships for service and this one, by far, blew all the rest away with their customer service. From constant communication in modern ways, to arranging to pick me up, to making sure everything was done speedily- everything was top notch professional! And did I mention it wasn't my car? I brought it in for a friend, and I was still treated first class! Thanks Sharone and the Land Rover crew!

I love the service department the Land Rover dealership in Copans road , Fort Lauderdale Any time I have had an issue with my new car Linda from the service department has seen me inmediately and helped me out , facilitating a loaner car every time I needed one .she has always looked after my car brilliantly I am very satisfy with the service I have received from Linda in the dealership !

Leased my 4th Range Rover Sport from this dealership and 3rd from Bill Morden. I highly recommend both Bill and the dealership and of course I love the Sport.

Excellent Sales person Ricardo Torres was to me. Great Experience

Always professional and great...! It's a bit of a drive for me, but these guys always take such great care of me and my car. Thank you...!

Very helpful & accomodating Ricardo was excellent. I would recommend him as a service advisor.

Awoke to a dead battery yesterday morning in my 2015 Range Rover Sport. After getting a jump from Land Rover Roadside Assistance (they were great), I drove directly to the dealership. Although the service department was "Monday morning busy", they got me right in and replaced the battery under warranty. Linda was professional and accommodating. She made sure they topped off all the fluids and that the vehicle was returned washed and ready.

So set up an appointment to see a 2013 Land Rover Range Rover Sport with John I arrived to see it. He was occupied so out of courtesy I did not interrupt him and waited for about 15 mins. He finally walked over to say the car was on hold. Could have called, texted or emailed me to avoid a long drive over. But no. I guess I thought a high end vehicle I thought Land Rover was would have better service. Guess not. Time to find another brand... To bad.

I am pleased and grateful for my experience at Land Rover. Lauren was very welcoming and helpful at first sight. She gave me many choices and suggestions. I really appreciated everyone who worked on my purchase of this vehicle. I'm having fun and enjoying my long over due Ride!!

Lauren was so amazing! I loved having her answer all my questions and even help us decide our features. She was so sweet and helped teach me how the car worked once it came in.

The only challenge was I purchased one of the new 2017 Evoques and training hand not been completed on the new electronics. However, Jeff even cam to my house to try to help with some of the technical questions.

Tash my service advisor is outstanding Work was done quickly.

Dealership of excellence in sales and service department!!

I recently purchased a Range Roger Evoque at Land Rover Fort Lauderdale. This is the tenth car I've purchased and have to share that this is the best dealership experience I've ever had. I received outstanding service from Martin Podgorski.

I worked with Laura Goetz who was an absolute pleasure!

I came here on a Sunday and Lee was able to help me right away. He showed me what I was looking for and helped me make my decision on which car to get. He was patient and professional. Overall a great experience and excellent service.

Scott Schnieder is the best, and most professional sales person I've ever worked with! I highly recommend him to whoever wants to go there! Thanks Scott��

Great service. Ricardo Torres takes care of the entire process and makes it as seamless as possible. High end service

I leased my first vehicle through Jeff Ficarra. Not only did he find the specific L4 we were looking for but he corresponded with ease via email and over the phone before we even stepped into the facilities. When we came in to close the deal, he had everything lined up including Jessica (finance person) responsible. It was straightforward and quick. Many thanks. 3 years later we decided to purchase the L4 and lease a second vehicle, the Discovery Sport. Once again, Jeff made everything seamless. What is also a plus is he knows the vehicles inside and out, which by the way, he takes you through every button/option, et..al. After our purchases, he kindly answered our random questions. Thanks Jeff. Very pleased!

Love the vehicle, even though it was used. Maybe a bit overpriced for the year, but Tommy was of great assistance with the purchase. Walked me through the process without a flaw.

Great service. Quick and easy transaction. Very professional and prompt. John and Scott Exceeded all expectations. Thanks Team Land Rover Ft Lauderdale!

Nothing but the best, appreciate the Discovery loaner and their attention to detail.

Excellent support !!! specially from Peter the salesperson

Very easy experience. Martin and Jessica were great.

Salesman was amazing. He made the process painless and stress free.

I have never had a bad experience with michael or the dealership.

Very friendly and professional. Great experience...

Facility improves every time we visit. The location off of the freeway is great.

Tash Malette was my first impression when I walked in to this service center. She was very friendly, knowledgeable and sincere. I was in and out of there in short order with a loaner car. My repairs were completed ahead of schedule. Mine was a very positive experience!!

We appreciate Sherone Adwaney's level of customer service! he is absolutely amazing and we love working with him!

This was my second sales experience with a Land Rover dealer. LRFL did not disappoint. Peter made sure that the transaction went smoothly, from getting me approved for a loan to having an Uber meet me at the airport. An excellent experience.

No comment other than service was good. Follow upbwas hood also.

This is how it should be at every dealership. They are fantistic and my sales person Bill was outstanding. thank you guys you are the best

After waking up at 4 A.M., a 3 hour flight from Texas, and a time change, we finally arrived at Land Rover Fort Lauderdale. We had been searching for a pre owned Range Rover online for quite some time when we came across this car. Upon arrival, we were immediately greeted with smiling faces! We had an appointment with Martin set for 12:30; he was extremely nice & had a great sense of humor, which is always a plus! After meeting with Martin, we went outside where he had the car, a black 2012 supercharged Range Rover, waiting for us. While driving, Martin was prepared for any questions we threw at him. After the test drive, it was no question we wanted this car! As you know, drawing up all of the paperwork to buy a car can be a lengthy process, so instead of waiting at the dealership, Martin suggested we go to lunch to pass the time! We had a great lunch on the water and when we arrived back at the dealership, Martin had EVERYTHING ready! All that was left to do was signing papers & arranging the delivery. Signing the papers was a breeze, then Martin assured us he would handle the delivery!! This experience couldn't have been better. Excellent customer service. Excellent people. Excellent car!

Lauren was a joy to work with for the purchase of my Range Rover sport. I would encourage you to work with her also.